Comfort Keepers reviews

3.4

51% would recommend to a friend

(1,442 total reviews)

Natalie Black

67% approve of CEO

60% positive business outlook

Comfort Keepers has an employee rating of 3.4 out of 5 stars, based on 1,442 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Comfort Keepers employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

1K reviews
2.0
Dec 19, 2024
Recommend
CEO approval
Business Outlook

Pros

Flexibility with scheduling is nice. They almost always have someone who needs care at any given time.

Cons

They lack communication. You would often find out clients canceled last minute when you already drove to their location, which is a problem due to no gas reimbursement. Or they would change your clients last minute and instead if having a 5 minute drive to your next client you would have a 20 minute drive. You don't have enough time to eat in between clients and jobs unless you eat while you're driving to and from clients. I would often be thrown into homes that had active horders living in them with NO WARNING. I often felt blind sided and not properly prepared for the living conditions I would be entering.

1.0
Dec 9, 2024

Horrible business

Recommend
CEO approval
Business Outlook

Pros

Absolutely nothing about this company could be considered a pro

Cons

They continually have an error going on with their payroll that will not allow me to accrue PTO despite their promise to fix it, I have yet to obtain any PTO time in my available balance. They prioritize their clients that require round the clock care because it makes them the most money even when said clients need skilled nursing care which this company DOES NOT offer, forcing HHA’s to work outside of their scope of practice. They allow their clients to verbally and mentally abuse their HHA’s and will simply reassign you rather than drop the abusive clients and risk losing money for the business.

2.0
Nov 14, 2024
Recommend
CEO approval
Business Outlook

Pros

Can choose your own schedule as you can pick up shifts when they are available

Cons

Not being able to have constant shifts resulting in low paychecks and etc

Viewing 52 - 54 of 1,442 Reviews

Glassdoor has 1,490 Comfort Keepers reviews submitted anonymously by Comfort Keepers employees. Read employee reviews and ratings on Glassdoor to decide if Comfort Keepers is right for you.