Comfort Keepers reviews

3.5

58% would recommend to a friend

(1,441 total reviews)

Natalie Black

65% approve of CEO

59% positive business outlook

Comfort Keepers has an employee rating of 3.5 out of 5 stars, based on 1,441 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Comfort Keepers employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

1K reviews
1.0
Oct 17, 2017

Hostile work environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If management was good CK will have been the best place to work. The owners have no clue of what's going in the office.

Cons

Office staff and Caregivers are abused and intimated by the manager. They are days I wanted to run away from the office due to fear. The office was very ghetto and very unprofessional. You never know how the day was going to be like when you came in to work everyday.....Oh, you will learn how to curse if you didn't know. I would not even go into how clients were treated by the manager. Anyone wants peace of my mind should stay away from CK in Centennial, CO.

1.0
Oct 19, 2024
Recommend
CEO approval
Business Outlook

Pros

Clients are wonderful and I miss the relationship I built with them.

Cons

As someone who worked for Comfort Keepers for a few months, as a veteran with integrity and standards, I quickly realized that this is not the type of company I would be associated with nor would I ever place a family member in their care. The owner of this franchise,Joy Holte, lacks integrity and quite dishonest, especially when it comes to the care of their clients and the money they charge. The office staff were quite aggressive with family members and created an uncomfortable situation, but thankfully I stepped in and mediated the situation with the client and prevented the company from getting fired. At the end of the day, this franchise bottom line is to get paid, but the attitude they have towards their clients and how they go about it is appalling. There is a HIGH turnover rate with this company, and they turn a blind eye to their staff members coming in on their shift smelling like alcohol and weed. It’s ignored because they are desperate to fill shifts. They have a hard time keeping staff because they aren’t treated well—comfort keepers is dishonest with staff pay, and they often mess with the schedule, leaving the staff quite upset and frustrated. I have personally watched unhappy and unsatisfied staff member attend to their vulnerable clients in a very apathetic and indifferent manner. There are many other companies available in this area to choose from. Even if this was my last choice, I would prefer a facility stay before I hired this company. I put my two weeks notice in after only 4 months on the job. Best of luck to you all in your search for quality care for your family.

1.0
Jan 5, 2024
Recommend
CEO approval
Business Outlook

Pros

Wish there was a pro

Cons

I could write an essay on how problematic and awful this job and company is. You will be severely underpaid. You could have a job flipping burgers and make the same or even more per hour. They say they start you off so low for affordablility for clients but let me ask: at the cost of paying people pennies who have to change diapers and shower people and feed them etc? Do your employees not have rent to pay in one of the most expensive places? WIERD They hardly give raises either instead they will give you a whole $10 to spend on amazon for your birthday and send a million messages saying you're appreciated but apparently not enough to make a fair wage. Depending on where you live you will commute over an hour to a person's home and you do not get paid gas money to commute or for time commuting so that low hourly wage is a joke since you will have to pay for the gas to drive that whole way out of pocket and put wear and tear on your own vehicle. The office will call you constantly even on your requested time off for shifts but if you need something or have an emergency during the shift have fun trying to reach anyone. You won't get full time hours even if you request it and if someone cancels you are out of work for that day so you don't get paid. You do not get benefits or paid time off unless you have been there for a year (good luck lasting that long on this hourly wage). Some of your shifts will be 3 whole hours which for a person needing to get paid to put food on the table is insane and you'll probably have to have a second job entirely in order to even make some money for the insane living costs.

Viewing 7 - 9 of 1,441 Reviews

Glassdoor has 1,489 Comfort Keepers reviews submitted anonymously by Comfort Keepers employees. Read employee reviews and ratings on Glassdoor to decide if Comfort Keepers is right for you.