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      Community Choice Financial

      Engaged Employer

      Community Choice Financial reviews

      3.8

      68% would recommend to a friend

      (350 total reviews)

      Kyle Hanson

      70% approve of CEO

      65% positive business outlook

      Ratings by demographic groups

      Community Choice Financial has an employee rating of 3.8 out of 5 stars, based on 350 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Community Choice Financial employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      350 reviews
      1.0
      Aug 19, 2017

      Customer Service Representative

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      They're really good about working with you when you need an off day.

      Cons

      The insurance is expensive and doesn't cover much. The hours are horrible.

      4.0
      Jun 9, 2017

      A little different!

      Compliance manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I love the more casual work environment (even our President wears jeans to work)! A benefit is the smaller corporate environment means you know most everyone.

      Cons

      There really isn't a true structure to the job families. For example, while you can learn and grow, many times, there is no "next level" to promote to, regardless of whether a position became available.

      3.0
      Jun 6, 2026

      Supportive team with flexible scheduling, but training needs improvement

      Loan auditor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible scheduling and a team-oriented environment. Many coworkers are approachable and willing to answer questions, creating a supportive atmosphere. The workload is generally manageable, and the role provides valuable experience in compliance, auditing, documentation review, and loan operations. It can be a good opportunity for someone looking to develop attention to detail and industry knowledge.

      Cons

      The biggest area for improvement is onboarding and training. Because processes and requirements can change frequently, new employees may sometimes feel overwhelmed or uncertain about expectations. A more structured training program focused on core compliance requirements and critical errors would help employees build confidence and reduce avoidable mistakes. Support is available, but the quality and consistency of guidance can vary depending on who is available to assist. Additional documentation, standardized training materials, and ongoing coaching could improve the overall employee experience.

      Viewing 130 - 132 of 350 Reviews
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      ReviewsCommunity Choice Financial reviews

      Glassdoor has 362 Community Choice Financial reviews submitted anonymously by Community Choice Financial employees. Read employee reviews and ratings on Glassdoor to decide if Community Choice Financial is right for you.