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Community Choice Financial

Engaged Employer

Community Choice Financial reviews

3.8

68% would recommend to a friend

(350 total reviews)

Kyle Hanson

69% approve of CEO

65% positive business outlook

Community Choice Financial has an employee rating of 3.8 out of 5 stars, based on 350 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Community Choice Financial employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

350 reviews
1.0
Nov 26, 2021
Recommend
CEO approval
Business Outlook

Pros

everyone was nice until they're finished with "merging" with your company. then you realize you've been sold to a bunch of snakes.

Cons

To anyone working for a payday lender and you just found out that you're merging with CCF, go ahead and update your resume and LinkedIn profile. Start searching for a new job today. You'll either be laid off or want to quit within a month. Just jump ship while you can. Their version of a "merger" is a hostile takeover. They "merge" with struggling payday lenders and make the culture so toxic and unbearable that you have no choice but quit. Don't believe me? Ask yourself: why have they merged with 5+ other national (retail and online) lenders and only have 3 people in marketing? Speaking of those three people, one was supposed to be laid off like half of my team, but never was. I guess sacrificing us was good enough for them. Their "leader" is a yes-man and is a complete buffoon who can't say a sentence without including at least one profane word. If you can't complete a sentence without profanity, then don't speak. If you ask him to help you do something, don't count on it getting done. In the three months I had to "work" with him, he cancelled all of our weekly meetings except for 2. And nothing was accomplished in them. The culture changed from tolerable to an "us vs. you" culture and "you", since we are the ones being taken over, always got screwed over. They auto-forward all of your emails to their "yes-men" without telling you. They sit in their ivory towers (or on the private jet) and make business decisions without weighing the costs and risks of the decisions. Then they expect you to perfectly execute their every whim. The CEO is some pretentious, rich white dude who equated closing down his stores because of regulation changes to closing down a hospital. Sir, you do not help people. Sit on your private jet and be quiet. So exactly how bad is it working for them? Well, half of my team got laid off and half of another team got laid off. Both of our bosses gave their two weeks notices. Both of our bosses were told to vacate the premises the next day. Which means if you work there, don't count on them honoring a 2-weeks notice. Still not convinced that they are horrible to work for? A coworker asked me outside one afternoon if my resume was updated and if I was ready to look for other employment. I told them that I had just received an offer from the job I ended up taking and they were SO HAPPY. You're somehow STILL not convinced that CCF is horrible? I gave a 1- week notice and was actually SHOCKED that they paid me the 3 weeks of PTO I was owed. Still not convinced??? Ask yourself: Why are people who have been at my original company quitting/planning to quit after 20 years? Because of CCF. They're a bunch of snakes. For current employees: Just know that when you leave, you're worth so little to them that you won't even be replaced. Even if your job is one of the few that actually brought in new customers and was profitable. You mean nothing to them. They'll eliminate your job as soon as you leave. So just go ahead and jump ship. They aren't worth putting your mental or physical health in jeopardy.

1.0
May 29, 2024
Recommend
CEO approval
Business Outlook

Pros

1) Do you enjoy working in an environment that encourages hard work and pride in a job well done? 2)Do you enjoy working in an environment that encourages innovation and is open to new ideas that benefit the company? 3) Do you enjoy working in an atmosphere that fosters teamwork, supporting and being supported by your peers and leaders, and a sense of collegiality and friendliness? 4) would you prefer working under a CEO that does not make arbitrary and capricious decisions that impact the company in ways that the CEO has no awareness of because the CEO does not consult those affected, or seem to even care about input from subject matter experts? 5) would you like to avoid working under “leaders” that are not only incompetent, but at the same time know that they are incompetent, and so undermine competent employees at every turn in a sad and obviously desperate attempt at maintaining their position? 6) would you like to avoid a scenario where the tools and resources you rely on to do your job are stripped away from you, and over time start to develop a sense of paranoia that it continues to happen because the company wants to make you as miserable as possible so that you will quit so that all that is left are mediocrities who don’t ask too many questions or, you know, make things slightly better for everyone (God forbid that people extract any happiness or satisfaction in their jobs!) 7)Would you like to avoid working in a continual, never ending state of confusion, chaos, and petty ego trips? 8)would you like to avoid waking up every morning with the sensation that you are about to voluntarily get onboard a sinking ship?

Cons

If you answered yes to any or all of those questions, then, potential recruit, I’m afraid CCF is not for you.

1.0
May 11, 2023

LOOK AT THE DATES - Shameful

Recommend
CEO approval
Business Outlook

Pros

Just a paycheck! Not really positive besides it pays my bills!

Cons

The fact upper management demanded employees to give a good review. Think it's a lie? Look at the dates of the most recent reviews. If that is not telling enough! Upper management and VPs sit at home all day. They need a reality check and know nothing about the true struggles in stores. No holidays off paid but corporate and upper management, of course they do. Stores dead on holidays and waste money on payroll. They pressure and down talk employees. You are replaceable and only a number to anyone higher up. Anyone in upper management is so disconnected with truly how stores run or customer needs. Stay away! No advancement unless you're sleeping with someone or kissing someone's rear side! But I guess that's job security and the only way you have it in the company.

Viewing 16 - 18 of 350 Reviews

Glassdoor has 362 Community Choice Financial reviews submitted anonymously by Community Choice Financial employees. Read employee reviews and ratings on Glassdoor to decide if Community Choice Financial is right for you.