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Community Services Group (CSG)

Engaged Employer

Community Services Group (CSG) reviews

3.2

49% would recommend to a friend

(147 total reviews)

Susan C Blue

67% approve of CEO

46% positive business outlook

Community Services Group (CSG) has an employee rating of 3.2 out of 5 stars, based on 147 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Community Services Group (CSG) employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

147 reviews
1.0
Nov 21, 2019
Recommend
CEO approval
Business Outlook

Pros

The individuals make this job worthwhile. Good health benefits, very good PTO. Career opportunities are good if you are into that kind of abuse.

Cons

How you see this job depends a great deal on where you work and what your position is. Someone in Mgt is more likely to see DSPs as lazy and money grubbing. A DSP is more likely to see how DSPs are really treated as opposed to the ideal, the written policy. I know many of the RSs and PMs are very overworked and it is stressful. RSs and PMs see the staff who calls off too much. who is shady, doesn't work, steals. They get it from both ends. That is not a reason to throw staff under the bus, belittle, berate or target them. I am a DSP who has worked under many supervisors. My attitude changes with how I am treated but I never forget my coworkers who might be still in a bad situation. Some RSs do their work, try very hard to make sure everyone is treated fairly, get the individuals what they need, when they need it, be it outings or medical care or consistently good well balanced healthy meals.. They speak the way they want to be spoken to and try to run a pleasant respectful house. They made sure I understood my job and actively helped me learn new things. They had both the staffs and the individuals backs when upper management was being unfair. These good RSs don't last. They see how little power they have to change things for the better. I have also worked under the others, the ones who scream at both staff and individuals, not raise their voice, not yell or speak sharply, Scream until the individual is sobbing and staff just wants to quit. But they don't quit, because they want to protect that individual. Do not say report the boss. I have done so and have been told I am a liar by the whole management team. Then I was targeted by the team and had to be 125% perfect just to keep my job. Some houses run out of food continually and the residents share 2 cans of soup between them. With nothing else. For suppers. Some houses don't get medical treatment for their individuals if it is inconvenient for the RS. Some ignore vermin infestations and other safety issues as long as they can get away with it. I have been told to falsify my documentation and got written up for refusing to do so. I have been written up for not doing my bosses work when I wasn't told to do it. Because she brought her baby to work and didn't have time to get work done. I have had items involving my health issues disappear from my file. I have been told that floaters don't need to do any work, but I must do my work and theirs. I have seen things done both against company policy and state regs. I know that some people get away with a lot - it is who you know or kiss up to. I know why the rare bonus checks from the county are late. I too have worked in human services for over 25 years, for 4 different companies, in several positions, 1 being managerial. I can say with 100% honesty that at this job, I only get treated with respect and dignity by those who don't think they are better than me or are not on a power trip.

5.0
Nov 20, 2019
Recommend
CEO approval
Business Outlook

Pros

Fantastic benefits, PTO allotted to you on your start date ( increases as your employment continues ) Yearly satisfaction surveys to ensure employee happiness, constant and ongoing strides to improve company CORE values, teamwork environment, Blue Buck ( for staff and manager appreciation to and for eachother ) you can get all kinds of goodies with these! Generous meal allowance if you need to go to any trainings that will fall into meal times.....I could go on and on. I realize that some people just can't control their urge to bash others when employment ends for what ever reason, however I have worked in the social services field for well over 25 years and I can say with 100% honesty I have been treated with nothing but respect and dignity since the moment I started. From the interview process to this very moment. To bash managers/supervisors ect and resort to name calling and belittling is disgraceful to say the very least. I am not a job jumper and stay at jobs for years. I will never ever leave CSG. I do my job and I do it well with the utmost respect for what I do. Maybe that is why I don't feel the need to bash this company. Maybe if some of these folks did what was expected of them, they wouldn't feel so compelled to tear down CSG every chance they got. No employer is perfect, no company has 100% perfect management I am not a fool. I can only report on what I have witnessed over the last 4 ( almost 5 ) years of employment. If you are a professional and want to work in a professional position making a difference in the lives of others then this is the company for you.

Cons

I did take a bit longer than I expected from interview to start date, but nothing that would stop me from working at this company.

1.0
Oct 23, 2019
Recommend
CEO approval
Business Outlook

Pros

Experience is a plus in theory

Cons

This company has people in charge that are unable to see the bigger picture and the president doesn't seem to care how low csg gets rated. No one is safe in this company, they will let people go without doing any logical considerations. If you work there for 5 years (rarely anyone would) and make one mistake they will come down on you as if you are the spawn of Satan. So many people I know that worked here have been unjustly let go. This company needs to start seeing their employees as allies and not replaceable scapegoats to protect the people in charge l. This company is greedy and unjust.

Viewing 85 - 87 of 147 Reviews

Glassdoor has 148 Community Services Group (CSG) reviews submitted anonymously by Community Services Group (CSG) employees. Read employee reviews and ratings on Glassdoor to decide if Community Services Group (CSG) is right for you.