Does Compass Experience Labs pay their employees well?

According to anonymously submitted Glassdoor reviews, Compass Experience Labs employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Compass Experience Labs. This rating has decreased by 12% over the last 12 months.

How satisfied are employees working at Compass Experience Labs?

72% of Compass Experience Labs employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Compass Experience Labs 4.1 out of 5 for work life balance, 4.0 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Compass Experience Labs?

Customer Service Representative (14) , Team Leader (11) , Customer Service Representative (CSR) (5) , Customer Support Associate (5) , Team Lead (5) , Customer Service (4) , Customer Service Associate (4) , Customer Service Agent (3) , Director of Operations (2) , HR Assistant (2) , IT Support Associate (2) , IT Support Specialist (2) , Program Lead (2) , Trainer (2) , Workforce Real Time Analyst (2)

What are the pros of working at Compass Experience Labs according to real employee reviews?

"life balance and permanent work from home" ((in 12 reviews)); "The culture is great as a whole." ((in 9 reviews)); "I love working in this company since the management and people are great!" ((in 8 reviews)); "Flexible Hours for CX agents" ((in 5 reviews)); "Good work/life balance" ((in 4 reviews))

What are the cons of working at Compass Experience Labs according to real employee reviews?

"Very bad management, TLs, SOMs and OMs doesnt know what to do." ((in 10 reviews)); "Compensation package is limited to salary, without traditional Mexican l" ((in 3 reviews))

What are the top reviewed Compass Experience Labs locations?

Columbus , Lindale , Cleveland , Dayton , Colorado Springs , Williamsport , Gainesville , Palm Coast , Brooklyn Park

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Compass Experience Labs

Compass Experience Labs reviews

4.0

72% would recommend to a friend

(103 total reviews)

Erin Armendinger

79% approve of CEO

74% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (103 reviews)

Ratings by demographic groups

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Compass Experience Labs has an employee rating of 4.0 out of 5 stars, based on 103 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Compass Experience Labs employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

103 reviews

5.0

Jan 17, 2024

I loved Compass

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Compass gave me the opportunity to work with them despite my lack of experience in this niche. I am truly grateful for this company. Their management is awesome! I can't thank you enough!

Cons

Graveyard shift, but liked working it.

5.0

Jan 17, 2024

The best place to work at!

Trainer

Recommend

CEO approval

Business Outlook

Pros

Everyone has been really great and supportive. They make sure you have everything you need to grow!

Cons

I have nothing but praises for the company.

5.0

Jan 17, 2024

Great Company & Leadership Team

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Having a flexible hours and the ability to work from home is a big plus for me.

Cons

Everything is great. I cannot think of any so far.

Viewing 88 - 90 of 103 Reviews

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Jobs at Compass Experience Labs

Technical Support Associate - PH

Healthcare Operations Manager

United States

View job

Account Executive Associate

United States

View job

Workforce Management Capacity Planner - PH

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I loved Compass

The best place to work at!

Great Company & Leadership Team

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