Does Compass Experience Labs pay their employees well?

According to anonymously submitted Glassdoor reviews, Compass Experience Labs employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Compass Experience Labs. This rating has decreased by 12% over the last 12 months.

How satisfied are employees working at Compass Experience Labs?

72% of Compass Experience Labs employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Compass Experience Labs 4.1 out of 5 for work life balance, 4.0 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Compass Experience Labs?

Customer Service Representative (14) , Team Leader (11) , Customer Service Representative (CSR) (5) , Customer Support Associate (5) , Team Lead (5) , Customer Service (4) , Customer Service Associate (4) , Customer Service Agent (3) , Director of Operations (2) , HR Assistant (2) , IT Support Associate (2) , IT Support Specialist (2) , Program Lead (2) , Trainer (2) , Workforce Real Time Analyst (2)

What are the pros of working at Compass Experience Labs according to real employee reviews?

"life balance and permanent work from home" ((in 13 reviews)); "The culture is great as a whole." ((in 8 reviews)); "I love working in this company since the management and people are great!" ((in 7 reviews)); "Good work/life balance" ((in 5 reviews)); "Decent Benefits" ((in 5 reviews))

What are the cons of working at Compass Experience Labs according to real employee reviews?

"Very bad management, TLs, SOMs and OMs doesnt know what to do." ((in 10 reviews)); "Compensation package is limited to salary, without traditional Mexican l" ((in 3 reviews))

What are the top reviewed Compass Experience Labs locations?

Columbus , Lindale , Cleveland , Dayton , Colorado Springs , Williamsport , Gainesville , Palm Coast , Brooklyn Park

Compass Experience Labs reviews

4.0

72% would recommend to a friend

(103 total reviews)

Erin Armendinger

79% approve of CEO

74% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Compass Experience Labs has an employee rating of 4.0 out of 5 stars, based on 103 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Compass Experience Labs employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

103 reviews

5.0

Jan 17, 2024

Great Company

Team lead

Recommend

CEO approval

Business Outlook

Pros

Work/Life Balance for this company

Cons

None I can think of

5.0

Sep 14, 2023

Privilege and Empowered

Team leader

Recommend

CEO approval

Business Outlook

Pros

In my few days stay in the company I felt privileged to work at home and empowered to do what I love and mentored on the best practices on how to quickly adapt to the current system and processes in place through the help of very hands-on Project Lead - Tiffany Horn. I am humbled to work with this phenomenal woman who strives to bring people together to reach a common goal - EXCEPTIONAL CUSTOMER Service. I am thankful for the privilege to be part of diverse and talented individuals and looking forward to a full growth journey with Compass.

Cons

None so far because I feel I am valued and appreciated for what I do.

5.0

Sep 14, 2023

Great Company

Team leader

Recommend

CEO approval

Business Outlook

Pros

Great company, best people, good opportunity if you are a starting freelancer.

Cons

I'm on a retail brand so we have to work on holidays. No health benefits.

Viewing 91 - 93 of 103 Reviews

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Jobs at Compass Experience Labs

Technical Support Associate - PH

Healthcare Operations Manager

United States

View job

Account Executive Associate

United States

View job

Workforce Management Capacity Planner - PH