Is Compass Group a good company to work for as a Customer Service Representative?

Customer Service Representative professionals working at Compass Group have rated their employer with 3.2 out of 5 stars in 28 Glassdoor reviews. This is a lower than average score with the overall rating of Compass Group employees being 3.5 out of 5 stars. Search open Customer Service Representative Jobs at Compass Group now and start preparing for your job interview by browsing frequently asked Customer Service Representative interview questions at Compass Group .

Does Compass Group pay Customer Service Representative employees well?

Customer Service Representative professionals rate their compensation and benefits at Compass Group with 2.4 out of 5 stars based on 28 anonymously submitted employee reviews. This is 25.5% worse than the company average rating for salary and benefits. Find out more about Customer Service Representative salaries at Compass Group.

What are the top reviewed jobs at Compass Group?

Catering Assistant (155) , Barista (154) , Supervisor (123) , Manager (112) , Cook (103) , Food Service Worker (95) , Chef (89) , Cashier (81) , Executive Chef (72) , Utility Worker (60) , Waitress (57) , Sous Chef (53) , General Manager (51) , Bartender (50) , Operations Manager (49)

What are the pros of working at Compass Group according to real employee reviews?

"It has been great to meet so many people all over the world that are so passionate about food." ((in 288 reviews)); "Used to be a caring company that was great to work for and had good benefits." ((in 250 reviews)); "Very easy going and friendly staff" ((in 123 reviews)); "work /life balance is good" ((in 104 reviews)); "Free food at work but the structure of compass is too many chiefs and not enough Indians.." ((in 102 reviews))

What are the cons of working at Compass Group according to real employee reviews?

"Long hours sometimes but that can be dependent on the unit /site you work at." ((in 210 reviews)); "Bad managers who are high handed" ((in 153 reviews)); "Base salary is low for many positions especially ones where you must travel on a regular basis." ((in 110 reviews)); "No training was given when starting and learned everything from watching others and making mistakes." ((in 76 reviews)); "A lot of false promises from upper management and poor ethics/morals when COVID started and taking care of sick staff members" ((in 74 reviews))

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Compass Group

Compass Group Customer Service Representative reviews

3.2

44% would recommend to a friend

(28 total reviews)

Dominic Blakemore

97% approve of CEO

7% positive business outlook

Ratings by category

4.6

Diversity & inclusion

3.9

Senior management

3.3

Culture & values

3.3

Work/Life balance

3.3

Career opportunities

2.4

Compensation and benefits

Customer Service Representative employees have rated Compass Group with 3.2 out of 5 stars, based on 28 company reviews on Glassdoor. This indicates that most Customer Service Representative professionals have a good working experience there. Compass Group is rated in line with the average (within 1 standard deviation) by Customer Service Representative professionals compared to other employers within the Restaurants & Food Service industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

28 reviews

4.0

Dec 8, 2023

review

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

very friendly enviroment career progression

Cons

salary is not agttractive or fits the position

1.0

Aug 21, 2023

poor management

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

we got paid some money

Cons

my manager made several employees uncomfortable and clearly favoured some over others

5.0

Mar 28, 2023

T

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good experience overall at compass

Cons

No bad cons of working

Viewing 7 - 9 of 28 Reviews

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Jobs at Compass Group

Customer Success Manager

Customer Success Manager

Agent Experience Manager

Agent Experience Manager

Agent Experience Manager

Compass Group reviews FAQs

Compass Group reviews Compass Group Customer Service Representative reviews

Compass Group

Compass Group Customer Service Representative reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

review

poor management

T

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