Is Compass Group a good company to work for as a Customer Service Representative?

Customer Service Representative professionals working at Compass Group have rated their employer with 3.2 out of 5 stars in 28 Glassdoor reviews. This is a lower than average score with the overall rating of Compass Group employees being 3.5 out of 5 stars. Search open Customer Service Representative Jobs at Compass Group now and start preparing for your job interview by browsing frequently asked Customer Service Representative interview questions at Compass Group .

Does Compass Group pay Customer Service Representative employees well?

Customer Service Representative professionals rate their compensation and benefits at Compass Group with 2.4 out of 5 stars based on 28 anonymously submitted employee reviews. This is 25.5% worse than the company average rating for salary and benefits. Find out more about Customer Service Representative salaries at Compass Group.

What are the top reviewed jobs at Compass Group?

Catering Assistant (155) , Barista (154) , Supervisor (123) , Manager (112) , Cook (103) , Food Service Worker (95) , Chef (89) , Cashier (81) , Executive Chef (72) , Utility Worker (60) , Waitress (57) , Sous Chef (53) , General Manager (51) , Bartender (50) , Operations Manager (49)

What are the pros of working at Compass Group according to real employee reviews?

"It has been great to meet so many people all over the world that are so passionate about food." ((in 288 reviews)); "Used to be a caring company that was great to work for and had good benefits." ((in 250 reviews)); "Very easy going and friendly staff" ((in 123 reviews)); "work /life balance is good" ((in 104 reviews)); "Free food at work but the structure of compass is too many chiefs and not enough Indians.." ((in 102 reviews))

What are the cons of working at Compass Group according to real employee reviews?

"Long hours sometimes but that can be dependent on the unit /site you work at." ((in 210 reviews)); "Bad managers who are high handed" ((in 153 reviews)); "Base salary is low for many positions especially ones where you must travel on a regular basis." ((in 110 reviews)); "No training was given when starting and learned everything from watching others and making mistakes." ((in 76 reviews)); "A lot of false promises from upper management and poor ethics/morals when COVID started and taking care of sick staff members" ((in 74 reviews))

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Compass Group

Compass Group Customer Service Representative reviews

3.2

44% would recommend to a friend

(28 total reviews)

Dominic Blakemore

97% approve of CEO

7% positive business outlook

Ratings by category

4.6

Diversity & inclusion

3.9

Senior management

3.3

Culture & values

3.3

Work/Life balance

3.3

Career opportunities

2.4

Compensation and benefits

Customer Service Representative employees have rated Compass Group with 3.2 out of 5 stars, based on 28 company reviews on Glassdoor. This indicates that most Customer Service Representative professionals have a good working experience there. Compass Group is rated in line with the average (within 1 standard deviation) by Customer Service Representative professionals compared to other employers within the Restaurants & Food Service industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

28 reviews

5.0

Jun 23, 2022

Great job

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Pay rate of $16 per hour @ entry level

Cons

Amazing but overworked senior staff

3.0

Jun 20, 2022

First Job

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Easy job with minimal requirements Enjoyable workplace

Cons

Minimum wage Lots of active work

3.0

Jun 18, 2022

Compass group uk

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Working in canteen with good group of people.

Cons

Management related so hard to complain. Never any sight of higher management

Viewing 10 - 12 of 28 Reviews

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Jobs at Compass Group

Customer Success Manager

Customer Success Manager

Agent Experience Manager

Senior Product Operations Associate

Agent Experience Manager

Compass Group reviews FAQs

Compass Group reviews Compass Group Customer Service Representative reviews

Compass Group

Compass Group Customer Service Representative reviews

Ratings by category

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Great job

First Job

Compass group uk

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