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Compass Group USA

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Compass Group USA reviews

3.5

61% would recommend to a friend

(2,076 total reviews)
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Palmer Brown

74% approve of CEO

53% positive business outlook

Compass Group USA has an employee rating of 3.5 out of 5 stars, based on 2,076 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Compass Group USA employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

2K reviews
2.0
Aug 26, 2015

Very interesting.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The hours I had worked perfect with my home schedule. I was cross trained in a few areas that were not in the initial employee contract but it was worth it.

Cons

HR has favorites when it comes down to following thru with complaints and/or issues. This not only happened to me but a few other employees as well. Calls and emails went months without being answered. When they finally decided to look into the initial request we were talked down to. Made us seem like we were children with a petty issue and were told that what the person was doing to us, from where out issues stemmed, was allowed to do that just because they were management. They kept cutting me off when I spoke and it got to the point where I had to walkabout from being so frustrated with the situation. Not only was I disrespected by my manager but by HR as well. We were not allowed to have a voice and every time we spoke to others in management regarding a problem or anything else we would get written up.

4.0
Aug 26, 2015
Recommend
CEO approval
Business Outlook

Pros

The company is a very well organized company as well as offering great benefits.Your work can be rewarded by pay raises.

Cons

For the most part the management was often difficult to deal with as so many management levels. There was room for improvement in that area

4.0
Aug 26, 2015

One of the best

Recommend
CEO approval
Business Outlook

Pros

Good pay & benefits. I like how I can call higher ups by first name and not titles. Good open door policy & trusting work relationship with my DM & RVP. Prove yourself and you will go far. Get to know your DM, RVP, and RP, they're there to help and like to do it.

Cons

Managers need better on-board training. Other companies put their new managers through a 40 hour classroom hands on training seminars, but with Compass you're basically thrown to the wolves per se after a few hours of basic overviews. Sometimes work interfers with personal life, but not often.

Viewing 1807 - 1809 of 2,076 Reviews

Glassdoor has 2,159 Compass Group USA reviews submitted anonymously by Compass Group USA employees. Read employee reviews and ratings on Glassdoor to decide if Compass Group USA is right for you.