CompuCom Client Field Technical Services Analyst reviews

3.0

56% would recommend to a friend

(178 total reviews)

Mick Slattery

50% approve of CEO

6% positive business outlook

Client Field Technical Services Analyst employees have rated CompuCom with 3.0 out of 5 stars, based on 178 company reviews on Glassdoor. This indicates that most Client Field Technical Services Analyst professionals have an average working experience there. CompuCom is rated 22% below average by Client Field Technical Services Analyst professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

178 reviews
4.0
Aug 17, 2015
Recommend
CEO approval
Business Outlook

Pros

I got to do a lot of travel around the local area and enjoyed the work. Got to work from home with a flexible schedule. Drove my own vehicle.

Cons

They deducted up to an hour a day of your pay because they didn't pay for your first or last trip of the day. For example if you drove 1/2 hour from your home to the first customer location and then went to other customers throughout the day and then drove 1/2 hour home from the last customer you didn't get paid for your travel time on the first and last trip. It was bad if you only had one customer and only spent a few minutes there, as you might only get 15 minutes pay when you had really worked an hour and 15 minutes. Also, they deduct $6.85 of your vehicle mileage rate pe day. So, you might work that time and be in the hole once you consider the wear and tear on your vehicle.

2.0
Aug 15, 2015
Recommend
CEO approval
Business Outlook

Pros

6.667 hrs of pto gained a month, i think. 14.42 and hr. 43 cents a mile minus 15 miles a day and 30 mins of actual time deducted a day to simulate the 15 miles. If i contribute $200 to my IRA the company puts in a crappy $20 or less. You must perform being "on call" for 1 week out of the month which lasts for 7 days straight M-S and it starts at 5pm and ends at 8am, in which your regular workday starts. You receive a lousy $100 bonus for this plus any hrs you work.

Cons

Mediocre pay at best. Very low micro mgmt which is good. They also don't seem to wanna follow the contract you will sign showing your work hrs between 8-5pm. Being that they give you cases that start at 6am or at 8pm.

3.0
Aug 12, 2015
Recommend
CEO approval
Business Outlook

Pros

Decent pay, not the best.

Cons

Few clients, and losing more daily.

Viewing 130 - 132 of 178 Reviews

Glassdoor has 3,590 CompuCom reviews submitted anonymously by CompuCom employees. Read employee reviews and ratings on Glassdoor to decide if CompuCom is right for you.