Is CompuCom a good company to work for as a Deskside Service Analyst?

Deskside Service Analyst professionals working at CompuCom have rated their employer with 3.4 out of 5 stars in 37 Glassdoor reviews. This is a higher than average score with the overall rating of CompuCom employees being 3.2 out of 5 stars. Search open Deskside Service Analyst Jobs at CompuCom now and start preparing for your job interview by browsing frequently asked Deskside Service Analyst interview questions at CompuCom .

Does CompuCom pay Deskside Service Analyst employees well?

Deskside Service Analyst professionals rate their compensation and benefits at CompuCom with 2.0 out of 5 stars based on 37 anonymously submitted employee reviews. This is 33.3% worse than the company average rating for salary and benefits. Find out more about Deskside Service Analyst salaries at CompuCom.

What are the top reviewed jobs at CompuCom?

Field Service Technician (141) , Service Desk Analyst (66) , Desktop Support Technician (64) , Technical Support Analyst (53) , Network Engineer (45) , Field Technician (37) , Desktop Support Analyst (36) , Systems Administrator (33) , Help Desk Analyst (32) , Configuration Technician (26) , Service Desk Technician (25) , IT Technician (24) , IT Service Desk Analyst (23) , Project Manager (23) , Service Desk (23)

What are the pros of working at CompuCom according to real employee reviews?

"The benefits are good and not to expensive and they pay for certifications and school just to name a few things." ((in 164 reviews)); "Teams and people are great and enjoyable to work with" ((in 137 reviews)); "Flexible work from home options" ((in 79 reviews)); "They do have a good work life balance and it is a pretty laid back atmosphere." ((in 63 reviews)); "The team was great and supportive." ((in 51 reviews))

What are the cons of working at CompuCom according to real employee reviews?

"Poor management for employee needs" ((in 265 reviews)); "low pay...company excpects employess to work..off the clock...inventory..calls to customers.." ((in 222 reviews)); "No such thing for compensations for doing a good job; only finger pointing as most managers are good at doing." ((in 106 reviews)); "No raises or significant bonuses due to decline in sales and to ability to make targets." ((in 105 reviews)); "salary is low and so many calls" ((in 81 reviews))

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CompuCom

CompuCom Deskside Service Analyst reviews

3.4

88% would recommend to a friend

(37 total reviews)

Mick Slattery

57% approve of CEO

35% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.8

Work/Life balance

3.7

Culture & values

3.0

Senior management

2.9

Career opportunities

2.0

Compensation and benefits

Deskside Service Analyst employees have rated CompuCom with 3.4 out of 5 stars, based on 37 company reviews on Glassdoor. This indicates that most Deskside Service Analyst professionals have a good working experience there. CompuCom is rated in line with the average (within 1 standard deviation) by Deskside Service Analyst professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

37 reviews

4.0

May 29, 2020

Was very good to me

Deskside support technician

Recommend

CEO approval

Business Outlook

Pros

Manager was nice. Flexible with work/home duties. Lots of support from co-workers.

Cons

Had no or limited raises.

CompuCom Response

Thank you for your feedback! Our leaders strive to pave the way for our associates to thrive and develop in their careers. We appreciate you leaving a review about your positive experience with CompuCom.

1.0

Feb 28, 2020

Bad company Bad Management

Deskside support technician

Recommend

CEO approval

Business Outlook

Pros

no pros this company is horrid

Cons

this is the worst company I have ever worked for. completely disorganized no raises and closes to no overtime.

CompuCom Response

We appreciate your feedback. CompuCom aims to provide the best management and support possible for our associates, and we take your feedback seriously. We encourage you to reach out to us so that we can directly address your concerns.

1.0

Jan 29, 2020

The worst ever

Deskside support technician

Recommend

CEO approval

Business Outlook

Pros

There are none it sucks that bad

Cons

No raises bad managers all the good people left and all that remains are horrible

CompuCom Response

Thank you for taking the time to provide a review. Our associates are our most valuable asset, and we are sorry to hear that you did not have a good experience with management at CompuCom. We take your feedback very seriously and will work to address these issues in the future.

Viewing 10 - 12 of 37 Reviews

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CompuCom Deskside Service Analyst reviews

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Was very good to me

Bad company Bad Management

The worst ever

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