Is CompuCom a good company to work for as a Field Service?

Field Service professionals working at CompuCom have rated their employer with 3.3 out of 5 stars in 140 Glassdoor reviews. This is a higher than average score with the overall rating of CompuCom employees being 3.2 out of 5 stars. Search open Field Service Jobs at CompuCom now and start preparing for your job interview by browsing frequently asked Field Service interview questions at CompuCom .

Does CompuCom pay Field Service employees well?

Field Service professionals rate their compensation and benefits at CompuCom with 2.3 out of 5 stars based on 140 anonymously submitted employee reviews. This is 19.6% worse than the company average rating for salary and benefits. Find out more about Field Service salaries at CompuCom.

How happy are Field Service professionals working at CompuCom?

69% of Field Service employees at CompuCom would recommend their employer to a friend. This rating has increased by 47% in the past 12 months. Field Service professionals have also rated CompuCom with a 3.3 rating for work-life-balance, 4.0 rating for diversity and inclusion, 3.4 rating for culture and values and 2.9 rating for career opportunities.

What are the top reviewed jobs at CompuCom?

Field Service Technician (141) , Service Desk Analyst (66) , Desktop Support Technician (64) , Technical Support Analyst (53) , Network Engineer (45) , Field Technician (37) , Desktop Support Analyst (36) , Systems Administrator (33) , Help Desk Analyst (32) , Configuration Technician (26) , Service Desk Technician (25) , IT Technician (24) , IT Service Desk Analyst (23) , Project Manager (23) , Service Desk (23)

What are the pros of working at CompuCom according to real employee reviews?

"The benefits are good and not to expensive and they pay for certifications and school just to name a few things." ((in 161 reviews)); "The people at CompuCom are great and make it what it is." ((in 138 reviews)); "Allowed to work from home 1 day a week" ((in 76 reviews)); "They do have a good work life balance and it is a pretty laid back atmosphere." ((in 63 reviews)); "Teams and people are great and enjoyable to work with" ((in 50 reviews))

What are the cons of working at CompuCom according to real employee reviews?

"Poor management for employee needs" ((in 255 reviews)); "low pay...company excpects employess to work..off the clock...inventory..calls to customers.." ((in 218 reviews)); "No raises or significant bonuses due to decline in sales and to ability to make targets." ((in 114 reviews)); "No such thing for compensations for doing a good job; only finger pointing as most managers are good at doing." ((in 101 reviews)); "salary is low and so many calls" ((in 79 reviews))

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CompuCom

CompuCom Field Service reviews

3.3

69% would recommend to a friend

(140 total reviews)

Mick Slattery

47% approve of CEO

35% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.4

Culture & values

3.3

Work/Life balance

3.0

Senior management

2.9

Career opportunities

2.3

Compensation and benefits

Field Service employees have rated CompuCom with 3.3 out of 5 stars, based on 140 company reviews on Glassdoor. This indicates that most Field Service professionals have a good working experience there. CompuCom is rated in line with the average (within 1 standard deviation) by Field Service professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

140 reviews

3.0

Sep 1, 2015

Good for Beginners, not for Pros!

Field service technician

Recommend

CEO approval

Business Outlook

Pros

Good people, little micromanagement and opportunities to work with a very diverse group of people (the customers). Acceptable training given the amount of different equipment to be worked on. And the benefits are decent.

Cons

Low pay, no raises, no opportunities for advancement. And a lot of excuses as to reasons why.

4.0

Aug 17, 2015

Enjoyed the work but didn't like travel policies.

Field service technician

Recommend

CEO approval

Business Outlook

Pros

I got to do a lot of travel around the local area and enjoyed the work. Got to work from home with a flexible schedule. Drove my own vehicle.

Cons

They deducted up to an hour a day of your pay because they didn't pay for your first or last trip of the day. For example if you drove 1/2 hour from your home to the first customer location and then went to other customers throughout the day and then drove 1/2 hour home from the last customer you didn't get paid for your travel time on the first and last trip. It was bad if you only had one customer and only spent a few minutes there, as you might only get 15 minutes pay when you had really worked an hour and 15 minutes. Also, they deduct $6.85 of your vehicle mileage rate pe day. So, you might work that time and be in the hole once you consider the wear and tear on your vehicle.

4.0

Jul 21, 2015

Field Service Engineer

Field service engineer

Recommend

CEO approval

Business Outlook

Pros

Opportunities for vendor certs, and experience, benefits

Cons

Pay, nothing else, To each its own

Viewing 109 - 111 of 140 Reviews

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Field Service Technician

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CompuCom Field Service reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good for Beginners, not for Pros!

Enjoyed the work but didn't like travel policies.

Field Service Engineer

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