CompuCom Help Desk Agent reviews

2.9

76% would recommend to a friend

(63 total reviews)

Mick Slattery

77% approve of CEO

57% positive business outlook

Help Desk Agent employees have rated CompuCom with 2.9 out of 5 stars, based on 63 company reviews on Glassdoor. This indicates that most Help Desk Agent professionals have an average working experience there. CompuCom is rated 25% below average by Help Desk Agent professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

63 reviews
1.0
Jul 21, 2017
Recommend
CEO approval
Business Outlook

Pros

Decent pay, IT experience gained, pay check, really that's all

Cons

Managers gossip about employees and complain when students are hired instead of "professionals" very discouraging hearing a manager talk down about a co-worker pursuing education and not being able to work overtime anytime.

3.0
Aug 27, 2016
Recommend
CEO approval
Business Outlook

Pros

The company paid for certification testing, the company encouraged employees to be healthy and provided help to get healthy.

Cons

Service desk was moved to Canada. As a result, thousands of employees lost their jobs. The severance package was a joke.

3.0
Jul 30, 2016
Recommend
CEO approval
Business Outlook

Pros

Fortunate enough to have the best manager Great benefits, customer service rewards, and bonuses. Great training and diverse opportunities.

Cons

The best manager left in 2015. Fast downhill after that. All rules ignored.

Viewing 46 - 48 of 63 Reviews

Glassdoor has 3,590 CompuCom reviews submitted anonymously by CompuCom employees. Read employee reviews and ratings on Glassdoor to decide if CompuCom is right for you.