Is CompuCom a good company to work for as a IT Desktop Analyst?

IT Desktop Analyst professionals working at CompuCom have rated their employer with 2.8 out of 5 stars in 105 Glassdoor reviews. This is a lower than average score with the overall rating of CompuCom employees being 3.2 out of 5 stars. Search open IT Desktop Analyst Jobs at CompuCom now and start preparing for your job interview by browsing frequently asked IT Desktop Analyst interview questions at CompuCom .

Does CompuCom pay IT Desktop Analyst employees well?

IT Desktop Analyst professionals rate their compensation and benefits at CompuCom with 1.8 out of 5 stars based on 105 anonymously submitted employee reviews. This is 43.5% worse than the company average rating for salary and benefits. Find out more about IT Desktop Analyst salaries at CompuCom.

How happy are IT Desktop Analyst professionals working at CompuCom?

4% of IT Desktop Analyst employees at CompuCom would recommend their employer to a friend. This rating has decreased by 79% in the past 12 months. IT Desktop Analyst professionals have also rated CompuCom with a 3.0 rating for work-life-balance, 3.0 rating for diversity and inclusion, 2.0 rating for culture and values and 2.5 rating for career opportunities.

What are the top reviewed jobs at CompuCom?

Field Service Technician (141) , Service Desk Analyst (66) , Desktop Support Technician (64) , Technical Support Analyst (53) , Network Engineer (45) , Field Technician (37) , Desktop Support Analyst (36) , Systems Administrator (33) , Help Desk Analyst (32) , Configuration Technician (26) , Service Desk Technician (25) , IT Technician (24) , IT Service Desk Analyst (23) , Project Manager (23) , Service Desk (23)

What are the pros of working at CompuCom according to real employee reviews?

"The benefits are good and not to expensive and they pay for certifications and school just to name a few things." ((in 154 reviews)); "Teams and people are great and enjoyable to work with" ((in 138 reviews)); "Work from home and flexible work hours" ((in 76 reviews)); "They do have a good work life balance and it is a pretty laid back atmosphere." ((in 63 reviews)); "Good work environment (depending where you are contracted too)" ((in 46 reviews))

What are the cons of working at CompuCom according to real employee reviews?

"Poor management for employee needs" ((in 262 reviews)); "low pay...company excpects employess to work..off the clock...inventory..calls to customers.." ((in 216 reviews)); "No Raises after 10 years of Employment" ((in 108 reviews)); "No such thing for compensations for doing a good job; only finger pointing as most managers are good at doing." ((in 105 reviews)); "salary is low and so many calls" ((in 79 reviews))

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CompuCom IT Desktop Analyst reviews

2.8

4% would recommend to a friend

(105 total reviews)

Mick Slattery

1% approve of CEO

3% positive business outlook

Ratings by category

3.0

Diversity & inclusion

3.0

Work/Life balance

2.5

Career opportunities

2.0

Culture & values

2.0

Senior management

1.8

Compensation and benefits

IT Desktop Analyst employees have rated CompuCom with 2.8 out of 5 stars, based on 105 company reviews on Glassdoor. This indicates that most IT Desktop Analyst professionals have an average working experience there. CompuCom is rated 27% below average by IT Desktop Analyst professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

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Reviews by job title

105 reviews

3.0

Aug 30, 2012

Hopefully not just a springboard, still have faith..

Desktop support analyst

Recommend

CEO approval

Business Outlook

Pros

Communication, responsiveness to escalations, fair wages for the type of work, not being micro managed, flexible hours revolving around client availability - less thumb-twiddling. Flexibility with PTO. Creative license. Recognition for quality work and ideas. Some projects offer OT.

Cons

Some are power-trippy, loud, obnoxious, disrespectful, lazy, etc. Others would waste time, energy, resources, making you feel small rather than help out a team member with useful information. Does not feel like a 'team sport' at times. Too many conference calls about nothing that directly concerns the boots on the ground. More like serving a sentence than living the dream. Pigeonholed. Work is not consistent. There's either too much or not enough. Some projects do not offer OT.

3.0

May 20, 2012

Good place to get some experience

Desktop support analyst

Recommend

CEO approval

Business Outlook

Pros

Good working conditions. Communication from lower level management is helpful in giving me a higher level view of how the outsourcing industry works

Cons

Pay is low compared to similar jobs.

1.0

Apr 30, 2012

Roller Coaster of Stress. Over Promising and Under Delivering

Desktop support analyst

Recommend

CEO approval

Business Outlook

Pros

Get to use the latest tools and technology (depending on which account you work on) as the company is known as a "Cutting Edge Information Technology Outsource"

Cons

Big failures in the "R's" departments.. No raises, rewards or recognition. Little to no formal training available. Management has no respect for employees and it is quite apparent. High turnover. High stress. Unrealistic expectations for the pay that are always trying to reduce. The morale within the environment is terrible, not a single person would admit to "liking" their job. Micromanaging is a big issue.

Viewing 100 - 102 of 105 Reviews

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CompuCom IT Desktop Analyst reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Hopefully not just a springboard, still have faith..

Good place to get some experience

Roller Coaster of Stress. Over Promising and Under Delivering

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