Is CompuCom a good company to work for as a IT Desktop Support Engineer?

IT Desktop Support Engineer professionals working at CompuCom have rated their employer with 2.8 out of 5 stars in 72 Glassdoor reviews. This is a lower than average score with the overall rating of CompuCom employees being 3.1 out of 5 stars. Search open IT Desktop Support Engineer Jobs at CompuCom now and start preparing for your job interview by browsing frequently asked IT Desktop Support Engineer interview questions at CompuCom .

Does CompuCom pay IT Desktop Support Engineer employees well?

IT Desktop Support Engineer professionals rate their compensation and benefits at CompuCom with 1.7 out of 5 stars based on 72 anonymously submitted employee reviews. This is 48.9% worse than the company average rating for salary and benefits. Find out more about IT Desktop Support Engineer salaries at CompuCom.

How happy are IT Desktop Support Engineer professionals working at CompuCom?

4% of IT Desktop Support Engineer employees at CompuCom would recommend their employer to a friend. This rating has decreased by 80% in the past 12 months. IT Desktop Support Engineer professionals have also rated CompuCom with a 3.0 rating for work-life-balance, 3.0 rating for diversity and inclusion, 2.0 rating for culture and values and 2.5 rating for career opportunities.

What are the top reviewed jobs at CompuCom?

Field Service Technician (141) , Service Desk Analyst (66) , Desktop Support Technician (64) , Technical Support Analyst (53) , Network Engineer (45) , Field Technician (37) , Desktop Support Analyst (36) , Systems Administrator (33) , Help Desk Analyst (32) , Configuration Technician (26) , Service Desk Technician (25) , IT Technician (24) , IT Service Desk Analyst (23) , Project Manager (23) , Service Desk (23)

What are the pros of working at CompuCom according to real employee reviews?

"The benefits are good and not to expensive and they pay for certifications and school just to name a few things." ((in 157 reviews)); "The people at CompuCom are great and make it what it is." ((in 135 reviews)); "It had decent work from home even before a lot of companies didn't practice it." ((in 74 reviews)); "They do have a good work life balance and it is a pretty laid back atmosphere." ((in 62 reviews)); "Teams and people are great and enjoyable to work with" ((in 50 reviews))

What are the cons of working at CompuCom according to real employee reviews?

"Poor management for employee needs" ((in 260 reviews)); "low pay...company excpects employess to work..off the clock...inventory..calls to customers.." ((in 218 reviews)); "No Raises after 10 years of Employment" ((in 108 reviews)); "No such thing for compensations for doing a good job; only finger pointing as most managers are good at doing." ((in 100 reviews)); "salary is low and so many calls" ((in 81 reviews))

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CompuCom

CompuCom IT Desktop Support Engineer reviews

2.8

4% would recommend to a friend

(72 total reviews)

Mick Slattery

1% approve of CEO

3% positive business outlook

Ratings by category

3.0

Diversity & inclusion

3.0

Work/Life balance

2.5

Career opportunities

2.0

Culture & values

2.0

Senior management

1.7

Compensation and benefits

IT Desktop Support Engineer employees have rated CompuCom with 2.8 out of 5 stars, based on 72 company reviews on Glassdoor. This indicates that most IT Desktop Support Engineer professionals have an average working experience there. CompuCom is rated 27% below average by IT Desktop Support Engineer professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

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Reviews by job title

72 reviews

1.0

Feb 22, 2017

Underpaid; Underqualified IT Coordinators

Desktop support technician

Recommend

CEO approval

Business Outlook

Pros

Good stepping stone if you don't mind being underpaid and micromanaged by underqualified IT Coordinators

Cons

- Assigns techs to long-term upper level "projects", without changing your job title, so they won't have to give you a salary increase - Assigns underqualified (zero basic computer knowledge) IT Coordinators, who used to be underqualified techs - Lead IT Coordinator's advice in every meeting is, "Just be grateful you have a job here." - Never gives raises or bonuses

2.0

Sep 13, 2016

Only stay for 1 year min to get your feet wet in IT

Desktop support technician

Recommend

CEO approval

Business Outlook

Pros

Benfits: Standard 401k and they pay for your College education/Certs.

Cons

No work/life balance, understaffed,low pay, no career growth and NO ONE gets raises.

1.0

Sep 9, 2016

Desktop support

Desktop support technician

Recommend

CEO approval

Business Outlook

Pros

The team you work with

Cons

Pay Well below state average. No room to advance and zero OT people with five years in the field will still get a starting pay at $17 a hour with no pay increase when brought on full time.

Viewing 43 - 45 of 72 Reviews

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CompuCom IT Desktop Support Engineer reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Underpaid; Underqualified IT Coordinators

Only stay for 1 year min to get your feet wet in IT

Desktop support

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