Is CompuCom a good company to work for as a IT Field Engineer?

IT Field Engineer professionals working at CompuCom have rated their employer with 3.0 out of 5 stars in 179 Glassdoor reviews. This is a lower than average score with the overall rating of CompuCom employees being 3.2 out of 5 stars. Search open IT Field Engineer Jobs at CompuCom now and start preparing for your job interview by browsing frequently asked IT Field Engineer interview questions at CompuCom .

Does CompuCom pay IT Field Engineer employees well?

IT Field Engineer professionals rate their compensation and benefits at CompuCom with 2.1 out of 5 stars based on 179 anonymously submitted employee reviews. This is 28.6% worse than the company average rating for salary and benefits. Find out more about IT Field Engineer salaries at CompuCom.

How happy are IT Field Engineer professionals working at CompuCom?

56% of IT Field Engineer employees at CompuCom would recommend their employer to a friend. This rating has increased by 50% in the past 12 months. IT Field Engineer professionals have also rated CompuCom with a 3.3 rating for work-life-balance, 3.6 rating for diversity and inclusion, 2.8 rating for culture and values and 2.5 rating for career opportunities.

What are the top reviewed jobs at CompuCom?

Field Service Technician (141) , Service Desk Analyst (66) , Desktop Support Technician (64) , Technical Support Analyst (53) , Network Engineer (45) , Field Technician (37) , Desktop Support Analyst (36) , Systems Administrator (33) , Help Desk Analyst (32) , Configuration Technician (26) , Service Desk Technician (25) , IT Technician (24) , IT Service Desk Analyst (23) , Project Manager (23) , Service Desk (23)

What are the pros of working at CompuCom according to real employee reviews?

"The benefits are good and not to expensive and they pay for certifications and school just to name a few things." ((in 159 reviews)); "Teams and people are great and enjoyable to work with" ((in 143 reviews)); "After a year or so, you get to work from home if your stats are good." ((in 76 reviews)); "They do have a good work life balance and it is a pretty laid back atmosphere." ((in 60 reviews)); "The team was great and supportive." ((in 53 reviews))

What are the cons of working at CompuCom according to real employee reviews?

"Poor management for employee needs" ((in 254 reviews)); "low pay...company excpects employess to work..off the clock...inventory..calls to customers.." ((in 221 reviews)); "No Raises after 10 years of Employment" ((in 107 reviews)); "No such thing for compensations for doing a good job; only finger pointing as most managers are good at doing." ((in 106 reviews)); "salary is low and so many calls" ((in 81 reviews))

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CompuCom IT Field Engineer reviews

3.0

56% would recommend to a friend

(179 total reviews)

Mick Slattery

50% approve of CEO

6% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.3

Work/Life balance

2.8

Culture & values

2.7

Senior management

2.5

Career opportunities

2.1

Compensation and benefits

IT Field Engineer employees have rated CompuCom with 3.0 out of 5 stars, based on 179 company reviews on Glassdoor. This indicates that most IT Field Engineer professionals have an average working experience there. CompuCom is rated 22% below average by IT Field Engineer professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

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Reviews by job title

179 reviews

3.0

Dec 16, 2023

Good place to get some experience

Field service technician

Recommend

CEO approval

Business Outlook

Pros

They pay for training and certs. You get to work with several clients. You get to sharpen your customer service skills which is an often neglected part of IT. I worked with some really cool people.

Cons

The pay was only OK for my area. You are on call every few weeks. When on call you have to go to some not so good areas of town late at night.

4.0

Oct 20, 2023

So so

Field service technician

Recommend

CEO approval

Business Outlook

Pros

Entry level is easy to get into

Cons

Pay may be lower than prevailing

1.0

Oct 5, 2023

Horrible place, they pay fast food wages, no benefits, and lie, a lot

Field service technician

Recommend

CEO approval

Business Outlook

Pros

You get lots of certifications and travel in your area.

Cons

Sounded great when I started. M-F 9-5, great territory. One month in, 12-9, Tues-Sat, plus on call, and a horrible territory, basically a total lie. They brag about billion dollar deals and yet wont pay you the federal suggested mileage rate. Many times you are on your own, even on the first time you are doing a job type. One of the guys had been there 7 yrs, a manager, was up to $23 an hr. I left and made almost double in the same field, without needing to travel Oh and with actual benefits! Was told Id never be made a permanent employee and get benefits

Viewing 22 - 24 of 179 Reviews

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CompuCom IT Field Engineer reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good place to get some experience

So so

Horrible place, they pay fast food wages, no benefits, and lie, a lot

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