Is CompuCom a good company to work for as a IT Help Desk Support?

IT Help Desk Support professionals working at CompuCom have rated their employer with 2.8 out of 5 stars in 63 Glassdoor reviews. This is a lower than average score with the overall rating of CompuCom employees being 3.2 out of 5 stars. Search open IT Help Desk Support Jobs at CompuCom now and start preparing for your job interview by browsing frequently asked IT Help Desk Support interview questions at CompuCom .

Does CompuCom pay IT Help Desk Support employees well?

IT Help Desk Support professionals rate their compensation and benefits at CompuCom with 3.2 out of 5 stars based on 63 anonymously submitted employee reviews. This is 13.3% better than the company average rating for salary and benefits. Find out more about IT Help Desk Support salaries at CompuCom.

How happy are IT Help Desk Support professionals working at CompuCom?

76% of IT Help Desk Support employees at CompuCom would recommend their employer to a friend. This rating has increased by 49% in the past 12 months. IT Help Desk Support professionals have also rated CompuCom with a 3.3 rating for work-life-balance, 4.4 rating for diversity and inclusion, 3.8 rating for culture and values and 4.1 rating for career opportunities.

What are the top reviewed jobs at CompuCom?

Field Service Technician (141) , Service Desk Analyst (66) , Desktop Support Technician (64) , Technical Support Analyst (53) , Network Engineer (45) , Field Technician (37) , Desktop Support Analyst (36) , Systems Administrator (33) , Help Desk Analyst (32) , Configuration Technician (26) , Service Desk Technician (25) , IT Technician (24) , IT Service Desk Analyst (23) , Project Manager (23) , Service Desk (23)

What are the pros of working at CompuCom according to real employee reviews?

"The benefits are good and not to expensive and they pay for certifications and school just to name a few things." ((in 159 reviews)); "Teams and people are great and enjoyable to work with" ((in 143 reviews)); "After a year or so, you get to work from home if your stats are good." ((in 76 reviews)); "They do have a good work life balance and it is a pretty laid back atmosphere." ((in 60 reviews)); "The team was great and supportive." ((in 53 reviews))

What are the cons of working at CompuCom according to real employee reviews?

"Poor management for employee needs" ((in 254 reviews)); "low pay...company excpects employess to work..off the clock...inventory..calls to customers.." ((in 221 reviews)); "No Raises after 10 years of Employment" ((in 107 reviews)); "No such thing for compensations for doing a good job; only finger pointing as most managers are good at doing." ((in 106 reviews)); "salary is low and so many calls" ((in 81 reviews))

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CompuCom

CompuCom IT Help Desk Support reviews

2.8

76% would recommend to a friend

(63 total reviews)

Mick Slattery

77% approve of CEO

57% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.1

Career opportunities

3.8

Culture & values

3.7

Senior management

3.3

Work/Life balance

3.2

Compensation and benefits

IT Help Desk Support employees have rated CompuCom with 2.8 out of 5 stars, based on 63 company reviews on Glassdoor. This indicates that most IT Help Desk Support professionals have an average working experience there. CompuCom is rated 27% below average by IT Help Desk Support professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

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Reviews by job title

63 reviews

2.0

Jun 2, 2026

Good stepping stone job but lacks advancement opportunities

It help desk technician

Recommend

CEO approval

Business Outlook

Pros

Its good as a stepping stone job

Cons

However, no room to move up

1.0

Mar 3, 2026

Terrible

It help desk technician

Recommend

CEO approval

Business Outlook

Pros

Remote working option was nice

Cons

Schedule was terrible and overall experience too

5.0

Sep 1, 2025

Good culture

Help desk technician

Recommend

CEO approval

Business Outlook

Pros

Good culture, and always had very good managers.

Cons

Salary can be a little lower, than your expectations

Viewing 1 - 3 of 63 Reviews

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CompuCom IT Help Desk Support reviews

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Good stepping stone job but lacks advancement opportunities

Terrible

Good culture

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