CompuCom reviews

3.1

57% would recommend to a friend

(2,996 total reviews)

Mick Slattery

61% approve of CEO

42% positive business outlook

CompuCom has an employee rating of 3.1 out of 5 stars, based on 2,996 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CompuCom employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews
4.0
Sep 16, 2014

I chose to work here

Recommend
CEO approval
Business Outlook

Pros

1. Best reasons to work here are the people. The "associates". There is tremendous teamwork and support. Folks rally for each other. 2. You will keep your skills competitive and can add several new ones. 3. You will get great experience. 4. If you make a mistake or land on a bum deal, you can survive the experience. CompuCom will take steps to persevere with the account and honor their commitments. CompuCom values associates that power through challenges to arrive at win-win solutions for all parties. 5. Work from home. 6. Our brand continues to get stronger. CompuCom is now a Gartner magic quadrant leader and challenger on more than 1 dimension. As a consultant, it's awesome to be in a safe place professionally (especially in a challenging economy), to be growing professionally, and working for an honorable company.

Cons

Associates enable our innovations and value offerings. Accounting and finance leadership under values our workforce - as evidenced by numerous policy edits, benefit trends and static "associate" salaries. Yes a workforce presents a fixed cost to the business, but in a service business that's it's greatest, enduring asset (the talent). Strongly suggest you implement a new paradigm: protect, polish, grow, differentiate, celebrate and cherish your associates.

3.0
Aug 28, 2014
Recommend
CEO approval
Business Outlook

Pros

* Easy to get in the door * Relatively quick advancement if you're driven * Tend to hire from within * Employer-paid training/certification opportunities (used to be - not as much lately) * Generous amounts of vacation time * Open to working remotely in roles where it is possible

Cons

* Compensation is not even remotely competetive * Feels very disorganized and chaotic * Constant fire-fighting - often feels like there is no long-term planning at all * Lots of corporate bureaucracy and positioning between managers * Cost of living and working there (benefits being removed or reduced) constantly rising, salary increases minimal if at all

2.0
Aug 22, 2014

Its an IT Services for Profit company What do you expect

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Depending on account and current attrition, there is opportunity for quick advancement. Benefits are OK

Cons

CompuCom is an Outsourced services for profit company. The technicians they supply to their customers is their product. As with all corporations they strive to minimize overhead while maximizing profits. Bring in new employees at bottom dollar with little to no chance of ever obtaining a non-advancement raise. Encourages mas overtime due to work load under the pretext of meeting performance expectations (SLA, SLO, Customer Satisfaction Ratings) but they do not ever want you to enter the OT on a timecard. Travel is out of pocket with the hope you will eventually be reimbursed. Corporate office believes all employees should work under Texas labor laws vs the laws of the state they live\work in. Execs blatantly abuse budget and expenses for personal gain. Seems to be encouraged.

Viewing 301 - 303 of 2,996 Reviews

Glassdoor has 3,586 CompuCom reviews submitted anonymously by CompuCom employees. Read employee reviews and ratings on Glassdoor to decide if CompuCom is right for you.