Does CompuCom pay their employees well?

According to anonymously submitted Glassdoor reviews, CompuCom employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at CompuCom. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at CompuCom?

57% of CompuCom employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CompuCom 3.5 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at CompuCom?

Field Service Technician (141) , Service Desk Analyst (66) , Desktop Support Technician (64) , Technical Support Analyst (53) , Network Engineer (45) , Field Technician (37) , Desktop Support Analyst (36) , Systems Administrator (33) , Help Desk Analyst (32) , Configuration Technician (26) , Service Desk Technician (25) , IT Technician (24) , IT Service Desk Analyst (23) , Project Manager (23) , Service Desk (23)

What are the pros of working at CompuCom according to real employee reviews?

"The benefits are good and not to expensive and they pay for certifications and school just to name a few things." ((in 159 reviews)); "Teams and people are great and enjoyable to work with" ((in 143 reviews)); "After a year or so, you get to work from home if your stats are good." ((in 76 reviews)); "They do have a good work life balance and it is a pretty laid back atmosphere." ((in 60 reviews)); "The team was great and supportive." ((in 53 reviews))

What are the cons of working at CompuCom according to real employee reviews?

"Poor management for employee needs" ((in 254 reviews)); "low pay...company excpects employess to work..off the clock...inventory..calls to customers.." ((in 221 reviews)); "No Raises after 10 years of Employment" ((in 107 reviews)); "No such thing for compensations for doing a good job; only finger pointing as most managers are good at doing." ((in 106 reviews)); "salary is low and so many calls" ((in 81 reviews))

What are employees saying about CompuCom layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CompuCom layoffs and their outlook for job security at CompuCom in 2026.

What are the top reviewed CompuCom locations?

Dallas , Louisville , Fort Mill , Charlotte , Paulsboro , Houston , Bentonville , Minneapolis , New York , Cincinnati , Atlanta , San Francisco , Bellevue , Chicago , Seattle , Los Angeles , Hillsboro , Milwaukee , Plano , Miami , Boston , Redmond , San Jose , Austin , Tampa , Phoenix , Denver , Raleigh , Santa Clara , Kansas City

CompuCom reviews

3.2

57% would recommend to a friend

(562 total reviews)

Mick Slattery

57% approve of CEO

44% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.5

Work/Life balance

3.2

Culture & values

3.0

Career opportunities

2.8

Senior management

2.8

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

562 reviews

Reviews about "Management"

Return to all reviews

1.0

Sep 18, 2014

unable to get support

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

My paychecks always cashed. A vast library to help train for additional certs

Cons

Recruiter lied to me and everyone else I was hired about when we would go full time make sure you get an email verifying. Was told at the interview that this was not a place to stay and most people don't even put in their two weeks. The lead over my area never visited my shop even when I requested assistance and we lost two other techs in a week's time, There was no definition that was given on my job description so the client had me doing things that were out of my scope. More than an hour a day was spent on asset management Obamacare had better insurance

4.0

Sep 16, 2014

CompuCom review

Field technician

Recommend

CEO approval

Business Outlook

Pros

I was a field engineer and loved the work. The ticketing system interface was accessible via client computers, person computers and company provided laptop. My experiences predate my smart phone purchase, but I would expect that would have worked as well. The ability to update your paperwork, order parts online from so many options was great and you only miss it when you go to work for someone that does not have this. I enjoyed the management style as well. They are very focused (at least for my experiences) on empowering people to do their job. They don't micro manage and are scheduling meetings every day. They use the ticket system to generate reports and if there is a problem or concern they will contact you about it. However even that is normally avoided by the tech using good notes and updating the ticket every day.

Cons

Due to a lose of contract the territory increased to be over 100 miles. This is really too much distance to be driving back and forth. It created a lot of conflicts with customers who you had to explain that sadly you could not service them the same day and sometimes not even the next day.

1.0

Sep 7, 2014

There is absolutely no idea if you're going to be let go tomorrow or 3 months from now or never.

Field service technician

Recommend

CEO approval

Business Outlook

Pros

-Travel time. -Semi-autonomy -Working with customers. -Benefits that are pretty good (for the moment). -Mileage reimbursement is acceptable.

Cons

-No unity of mission. -Unsatisfactory preparation for new clients. -No recognition for going above and beyond with clients. -Client's rating system based on getting a good score instead of using it as a way to improve service. -Discontinued quarterly performance bonuses for delivering good service to customers. -Management changes constantly in field operations, no continuity. -Very few chances for advancement.

Viewing 469 - 471 of 562 Reviews

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Jobs at CompuCom

Desktop Support Technician

Desktop Support Technician

CompuCom

CompuCom reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Reviews about "Management"

unable to get support

CompuCom review

There is absolutely no idea if you're going to be let go tomorrow or 3 months from now or never.

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