CompuCom reviews

3.2

55% would recommend to a friend

(741 total reviews)

Mick Slattery

59% approve of CEO

43% positive business outlook

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741 reviews

Reviews about "Compensation"

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2.0
Nov 12, 2012
Recommend
CEO approval
Business Outlook

Pros

Above average pay for outsourced help desk work. The benefits and company perks are on par with what is common in the technical support field. Within your own team, you're typically treated like family.

Cons

Stats are placed far above customer service. Teams are highly territorial. Upper management is big on oppressive intimidation. Work/life balance is non-existent. Hard work and effort are rarely rewarded.

2.0
Nov 7, 2012
Recommend
CEO approval
Business Outlook

Pros

it is a job. You can do a lot of training on your own time if you wish.

Cons

25+ years and they wanted me to take a pay cut after 3 years of no raises, then a 20 cent one. I opted to take a severence package and move on. My manager never cared about my career, only his numbers.

2.0
Nov 4, 2012
Recommend
CEO approval
Business Outlook

Pros

CompuCom gave me an opportunity, that of which I am thankful for. They have very good medical/dental benefits and they put me through thousands of dollars worth of training that I am grateful for. But it really stops there.

Cons

Despite the training and making me a valuable asset to the company and IT Professional overall, I felt like I didn't know where I stood with them and if I was doing a good job. Not much feedback, my CompuCom Manager was missing from the client site more often that not and when he was in the office and addressing problems, it was in an Army-like way and offered solutions that didn't mesh well with the problem at hand. Maybe it was because he was gone too much. In my almost 3 years with the company I only received a .54 raise totaling $18.54/hr. This is/was unacceptable especially after the kind of training that I was put through. How does a company hire a hard-working person, empower/train them with over 14K worth of training and fail to give a decent raise or regular recognition? I just don't get it. Needless to say, I took matters into my own hands and improved my situation myself.

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