CompuCom reviews

Depending on the contract you could be on back to back calls.

Many Cons. Where to start? Compucom is a IT consulting company that relies on biding for service contracts for different companies. Techs will never be fluent in any equipment as contracts come and go. Service documentation for said contracts are never fully explained as most protocols are made from mistakes and then added as documentation. I've worked for Compucom for 6+ years and only just received a measly dollar raise and one bonus just enough to keep me on the team for a bit longer. Management is absolutely horrendous. I reached out to management for help concerning our team but was brushed off as if the emails I sent were never delivered. The contract wins are a hit or miss. They're never transparent on what specifications were agreed upon without the Techs in mind. Techs are frustrated with poor handling of certain contracts. They hear us wanting change, but the money keeps them deaf. No such thing for compensations for doing a good job; only finger pointing as most managers are good at doing. This job is okay for entry level work, but don't commit to the company as they do not know how to properly run the company themselves.