CompuCom reviews

3.1

57% would recommend to a friend

(562 total reviews)

Mick Slattery

57% approve of CEO

44% positive business outlook

Reviews by job title

562 reviews

Reviews about "Management"

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3.0
Sep 22, 2020
Recommend
CEO approval
Business Outlook

Pros

Middle management and supervisors are caring and understanding

Cons

Upper management seems to be aimless. They are constantly changing organizational structure back and forward. They are always thank you for your amazing services, but no raises or bonuses in 3 years.

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CompuCom Response
5y
Thank you for taking the time to provide a review. Our associates are our most valuable asset, and we are sorry to hear that you did not have a good experience with management at CompuCom. We take your feedback very seriously and will work to address these issues in the future.
1.0
Sep 21, 2020
Recommend
CEO approval
Business Outlook

Pros

Sleep late, get home early and make it look like 8 hours of work was a fun game after just a few years of realizing no raises. Played a game of zero extra mediocre work for at least 12 years. They got what they paid for. Then took a random paid day off every week for 5 months straight which was great! Decided to get a new job about 15 years ago, but this company was so easy to work for and it only got easier, lol. They tried to push extra responsibilities with 0 incentive, lol.

Cons

Horrible foreign managers that can't understand English, let alone manage. Too much trying to understand foreigners on their cheap call centers. Dead end job with no raises ever. Sales team will oversell services just to get customers to say yes to a contract which would overextended technicians and cause them to lose customers. Plus the cheap foreign call center is a nightmare for everyone. Lastly for an IT service company their internal backend services were the worst and we worked off of an archaic website for over 10 years with no updates because the webmaster if they had one, did not know html.. frustrating company to work for because you see problems and things that are easily fixed but nobody ever listened, especially to a lowly frontline tech.

avatar
CompuCom Response
5y
Thank you for providing feedback on your experience with CompuCom. We’re proud of the advancement opportunities we offer, and we’re committed to providing our associates with the tools and information they need to take full advantage of these offerings. We are sorry to hear that we did not meet your expectations and will take this into consideration for the future.
2.0
Sep 15, 2020
Recommend
CEO approval
Business Outlook

Pros

Great flexibly with your managers on how you work and the time you put in every week. You could work from home. I worked with a lot of talented and professional people.

Cons

Not very competitive pay compare to other companies. A lot of great talent leaves the company and their jobs are outsource to subpar overseas employees. To much reorganization of the company every year and it causes confusion on what the goals are.

avatar
CompuCom Response
5y
Thank you for taking the time to provide a review. Our associates are our most valuable asset, and we are sorry to hear that you did not have a good experience with management at CompuCom. We take your feedback very seriously and will work to address these issues in the future.
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