CompuCom reviews

3.1

57% would recommend to a friend

(2,999 total reviews)

Mick Slattery

57% approve of CEO

44% positive business outlook

CompuCom has an employee rating of 3.1 out of 5 stars, based on 2,999 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CompuCom employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews
1.0
Jul 15, 2012
Recommend
CEO approval
Business Outlook

Pros

None, it is a job

Cons

Management thinks they can hire monkeys with drivers licenses to do field service work. They tried this three years ago and it blew up in their faces. Very poor service forced them to go back to conventional service structure. They have no respect for abilities of senior techs. Avoid working for this company

5.0
May 25, 2012
Recommend
CEO approval
Business Outlook

Pros

as a remote field techincal support analyst, I have the mobility to travel throughout the greater Los Angeles area, supproting our flients at their various branches and offices. I am given the autonomy of making my own decisions, scheduling and servicing the client in the best way I see fit, using company-provided laptop and wireless service. I've never met my boss, nor could I pick her out in a lineup. She works from the Phoenix office and we only communicate via phone, text, emails and biweekly conference calls. I normally only hear from here or othere management team members when there is a problem or and emergency request for support.

Cons

Communications - Free wirelsss phone line is a great perk, tho it's because they have a bundled service through the service providers which gives us limited customization.. e.g., I could not get Assurion coverage on my purchased Smartphone, as my name was not directly associated with the account. The basic phone from their bundled deal with T-mobile gave me a 'free' POS Blackberry-style phone that short circuited after my sweating on it less than a month after getting it. Mileage - While a company-porovided van was once available, I had to buy my own car (Toyota Matrix) and submit mileage expense reports that reimburse me @ $0.48/mile, but onliy after the first 15 miles of each day.. The justification for this is that it's not fair to those workeres who commute to their offices. There is also a 30-day window to submit your mileage expense reports. Unfortunately, I've been so busy trying to keep up with the workload; up at 3am updating tickets online in my PJs, that I rearely get to submit the reimbursement requests in time.. given the price of gas the the miles i drive, I'm therefore slowliy going into debt maintaining this job. 210k miles in 5 years. My poor car.. but it's finally paid for!

Viewing 2230 - 2232 of 2,999 Reviews

Glassdoor has 3,590 CompuCom reviews submitted anonymously by CompuCom employees. Read employee reviews and ratings on Glassdoor to decide if CompuCom is right for you.