CompuCom reviews

3.1

57% would recommend to a friend

(562 total reviews)

Mick Slattery

57% approve of CEO

44% positive business outlook

Reviews by job title

562 reviews

Reviews about "Management"

Return to all reviews
3.0
Feb 26, 2018

Call center Helpdesk

Recommend
CEO approval
Business Outlook

Pros

They go around every couple of weeks and bring chips, or hot drinks or employee food bars to show appreciation. Pay is really good for part time.

Cons

Lots of people crammed in one place, desk sharing, stats are very important, more so than actually helping people, a lot of callers are repeat callers as they didn't get helped on first call, there is a get them off the phone asap attitude from supervisors.

3.0
Feb 21, 2018
Recommend
CEO approval
Business Outlook

Pros

They pay for all your certifications that you want to have. Tuition reimbursement is great. Flexible with hours if someone needs or have an emergency. For people that been here for more than 6 years, they have a great PTO, not anymore for the ones after them. It is good for people that want to start a career on IT.

Cons

No space to grow, only if you know someone. Really low pay for what everyone do. Techs here are the lowest pay rate Techs. Benefits are not the best and they continue to take more and more each year. For example, we can not roll over PTO time since last year but the negative PTO time you owned can rollover. Some managers rule by intimidation and make employees do their job without compensation. Some others manager don't have an idea of how to perform as a manager. Most of the employees did not have any pay raise in more than 7 years.

4.0
Feb 12, 2018

Changing Culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great company that offers access to multiple computer certifications. Lots of opportunity to grow with company.

Cons

Being in a retail environment trying to change the culture of a current store while trying to get store management on board. Not hard but the pay is not quite there.

Viewing 250 - 252 of 562 Reviews

Glassdoor has 3,590 CompuCom reviews submitted anonymously by CompuCom employees. Read employee reviews and ratings on Glassdoor to decide if CompuCom is right for you.