CompuCom Service Desk Analyst II reviews

3.3

64% would recommend to a friend

(98 total reviews)

Mick Slattery

69% approve of CEO

29% positive business outlook

Service Desk Analyst II employees have rated CompuCom with 3.3 out of 5 stars, based on 98 company reviews on Glassdoor. This indicates that most Service Desk Analyst II professionals have a good working experience there. CompuCom is rated in line with the average (within 1 standard deviation) by Service Desk Analyst II professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

98 reviews
2.0
Oct 26, 2011
Recommend
CEO approval
Business Outlook

Pros

I get to work from home. I get along with most of my co-workers. It provides an overall decent learning experience if you are new to the IT field.

Cons

Insufficient wages and raises. Employee performance is not recognized. There really is not any room for growth. Insufficient communications between management and employees.

2.0
Feb 10, 2009
Recommend
CEO approval
Business Outlook

Pros

Great for an entry level tech job. You don't necessarily have to a technical background for some jobs. I had a customer service background.

Cons

I have yet to see a single benefits since being absorbed by CompuCom (formerly Getronics). We no longer have sick days. The company will pay for your certifications but are VERY selective of what they support compared to before. The migration process has been a pain, which is disheartening being that we are an IT outsourcing company. New employees that work evening shifts no longer get a differential (only overnight and its reduced)

Viewing 97 - 98 of 98 Reviews

Glassdoor has 3,590 CompuCom reviews submitted anonymously by CompuCom employees. Read employee reviews and ratings on Glassdoor to decide if CompuCom is right for you.