CompuCom Service Desk Analyst reviews

3.2

51% would recommend to a friend

(62 total reviews)

Mick Slattery

56% approve of CEO

43% positive business outlook

Service Desk Analyst employees have rated CompuCom with 3.2 out of 5 stars, based on 62 company reviews on Glassdoor. This indicates that most Service Desk Analyst professionals have a good working experience there. CompuCom is rated in line with the average (within 1 standard deviation) by Service Desk Analyst professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

62 reviews
3.0
Jul 10, 2016
Recommend
CEO approval
Business Outlook

Pros

The job isn't stressful at all. It requires little effort to be successful and the environment is laid back.

Cons

Upper management is lacking incredibly. All they do is assign more work without giving the workers the tools we need.

2.0
Jul 6, 2016
Recommend
CEO approval
Business Outlook

Pros

Some great managers and a Short commute.

Cons

All those managers are gone and New location adds 16 miles to commute.

3.0
Jul 6, 2016
Recommend
CEO approval
Business Outlook

Pros

Relatively good pay for easy work. Lots of available shifts.

Cons

Job is HIGHLY repetitive and gets boring quickly. Support is hit or miss from leads and Tier II agents. Position supports too many variables (software, hardware, cell phone apps, etc). Often overwhelming amount of work.

Viewing 52 - 54 of 62 Reviews

Glassdoor has 3,590 CompuCom reviews submitted anonymously by CompuCom employees. Read employee reviews and ratings on Glassdoor to decide if CompuCom is right for you.