CompuCom Service Desk Analyst reviews

3.2

51% would recommend to a friend

(62 total reviews)

Mick Slattery

56% approve of CEO

43% positive business outlook

Service Desk Analyst employees have rated CompuCom with 3.2 out of 5 stars, based on 62 company reviews on Glassdoor. This indicates that most Service Desk Analyst professionals have a good working experience there. CompuCom is rated in line with the average (within 1 standard deviation) by Service Desk Analyst professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

62 reviews
1.0
Apr 29, 2025

Low Pay

Recommend
CEO approval
Business Outlook

Pros

Agent level staff good people to work with

Cons

Very high turnover/Very low paying -short term contractors paid excessively high from agencies while direct fulltime employees rarely see any increase in pay-regardless of top performance reviews. Sr Service Desk leadership very micro-management style of leadership. No employee commitment or support-very client satisfaction focused.

5.0
Jan 3, 2025

Na

Recommend
CEO approval
Business Outlook

Pros

Good culture and work environment

Cons

Everything was good nothing to share any cons

Viewing 4 - 6 of 62 Reviews

Glassdoor has 3,590 CompuCom reviews submitted anonymously by CompuCom employees. Read employee reviews and ratings on Glassdoor to decide if CompuCom is right for you.