CompuCom Solution Architect reviews

2.6

4% would recommend to a friend

(11 total reviews)

Mick Slattery

1% approve of CEO

4% positive business outlook

Reviews by job title

11 reviews
1.0
Aug 10, 2020

More Cons than Pros

Recommend
CEO approval
Business Outlook

Pros

Flexible/remote work locations, reasonable benefits, dedicated employees at the Paulsboro location.

Cons

Easily dismisses employees that have invaluable knowledge that enables sales/client satisfaction. Inconsistent internal processes. Internal systems do not allow employees or clients to perform tasks easily or effectively. There are a lot of "bandaids" instead of investing in functional backend systems which leads to low productivity. CC believes in layoffs to make their numbers instead of developing plans to recoup/rebound. Very poor management. Several VP/upper management turnovers in sales, solution services, and back end processes. There are some VPs that do not contribute or perform however say the "right things" to their management to stay employed. Internal BUs extremely unorganized which results in duplication of efforts, role confusion, high CSAT issues, and low productivity.

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CompuCom Response
5y
Thank you for leaving a review about your experience working at CompuCom. We take feedback from our current and former associates very seriously. We’re disappointed to read that you didn’t have a good experience, and hope that you provided feedback to the appropriate leadership so that your specific concerns could be addressed. We wish you the very best in the future.
2.0
Oct 22, 2019
Recommend
CEO approval
Business Outlook

Pros

Variety of deal types to work on, there are some really nice people to work with.

Cons

US jobs are being rapidly outsourced, including the Solution Architect role. This will contribute to a reduction in solution quality over time. The disruption due to layoffs is pretty constant - wave after wave occurring over time. Expect *zero* technical training. Microsoft is moving into the middle of CompuCom's PC support business. That does not portend well for the future.

2.0
Sep 21, 2017

Good people, poor management

Recommend
CEO approval
Business Outlook

Pros

Work from home, flexible hours, Self manage

Cons

Executive Turnover, poor direction, no management engagement, poor processes, employee turnover, poor work life balance

Viewing 7 - 9 of 11 Reviews

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