Is CompuCom a good company to work for as a Tech Support Analyst?

Tech Support Analyst professionals working at CompuCom have rated their employer with 2.8 out of 5 stars in 20 Glassdoor reviews. This is a lower than average score with the overall rating of CompuCom employees being 3.2 out of 5 stars. Search open Tech Support Analyst Jobs at CompuCom now and start preparing for your job interview by browsing frequently asked Tech Support Analyst interview questions at CompuCom .

Does CompuCom pay Tech Support Analyst employees well?

Tech Support Analyst professionals rate their compensation and benefits at CompuCom with 1.2 out of 5 stars based on 20 anonymously submitted employee reviews. This is 80% worse than the company average rating for salary and benefits. Find out more about Tech Support Analyst salaries and benefits at CompuCom .

What are the top reviewed jobs at CompuCom?

Field Service Technician (141) , Service Desk Analyst (66) , Desktop Support Technician (64) , Technical Support Analyst (53) , Network Engineer (45) , Field Technician (37) , Desktop Support Analyst (36) , Help Desk Analyst (32) , Systems Administrator (32) , Configuration Technician (26) , Service Desk Technician (25) , IT Technician (24) , IT Service Desk Analyst (23) , Project Manager (23) , Deskside Support Technician (22)

What are the pros of working at CompuCom according to real employee reviews?

"The benefits are good and not to expensive and they pay for certifications and school just to name a few things." ((in 147 reviews)); "The people at CompuCom are great and make it what it is." ((in 141 reviews)); "Good pay packages, Work from home" ((in 80 reviews)); "They do have a good work life balance and it is a pretty laid back atmosphere." ((in 66 reviews)); "Teams and people are great and enjoyable to work with" ((in 51 reviews))

What are the cons of working at CompuCom according to real employee reviews?

"Poor management for employee needs" ((in 257 reviews)); "low pay...company excpects employess to work..off the clock...inventory..calls to customers.." ((in 215 reviews)); "No Raises after 10 years of Employment" ((in 107 reviews)); "No such thing for compensations for doing a good job; only finger pointing as most managers are good at doing." ((in 102 reviews)); "salary is low and so many calls" ((in 80 reviews))

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CompuCom

CompuCom Tech Support Analyst reviews

2.8

7% would recommend to a friend

(20 total reviews)

Mick Slattery

79% approve of CEO

45% positive business outlook

Ratings by category

3.0

Career opportunities

2.1

Culture & values

2.1

Diversity & inclusion

2.0

Work/Life balance

2.0

Senior management

1.2

Compensation and benefits

Tech Support Analyst employees have rated CompuCom with 2.8 out of 5 stars, based on 20 company reviews on Glassdoor. This indicates that most Tech Support Analyst professionals have an average working experience there. CompuCom is rated 27% below average by Tech Support Analyst professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

20 reviews

1.0

Feb 22, 2014

CompuCom was a great employer 8 years ago.

Tech support analyst

Recommend

CEO approval

Business Outlook

Pros

Company paid Training/Certifications and paid time off.

Cons

No annual raises or cost of living allowance for 5 years and counting, period. No reason or explanation offered by management for not giving COLA. Poor mileage reimbursement for personal automobile use. Drug free work place policy is not enforced. (seriously)

3.0

Oct 14, 2013

CompuCom is a OK company to work for.

Tech support analyst

Recommend

CEO approval

Business Outlook

Pros

CompuCom was the only company to interview and make a job offer after finishing school.

Cons

There have been few pay raises and little appreciation for the work.

2.0

Nov 7, 2012

Got rid of all quality emplyees to get cheap, low paid contractors, no loyalty, customer service will suffer

Tech support analyst

Recommend

CEO approval

Business Outlook

Pros

it is a job. You can do a lot of training on your own time if you wish.

Cons

25+ years and they wanted me to take a pay cut after 3 years of no raises, then a 20 cent one. I opted to take a severence package and move on. My manager never cared about my career, only his numbers.

Viewing 16 - 18 of 20 Reviews

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Desktop Support Technician

Desktop Support Technician

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CompuCom

CompuCom Tech Support Analyst reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

CompuCom was a great employer 8 years ago.

CompuCom is a OK company to work for.

Got rid of all quality emplyees to get cheap, low paid contractors, no loyalty, customer service will suffer

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