Is CompuCom a good company to work for as a Field Technical Analyst?

Field Technical Analyst professionals working at CompuCom have rated their employer with 3.0 out of 5 stars in 179 Glassdoor reviews. This is a lower than average score with the overall rating of CompuCom employees being 3.1 out of 5 stars. Search open Field Technical Analyst Jobs at CompuCom now and start preparing for your job interview by browsing frequently asked Field Technical Analyst interview questions at CompuCom .

Does CompuCom pay Field Technical Analyst employees well?

Field Technical Analyst professionals rate their compensation and benefits at CompuCom with 2.1 out of 5 stars based on 179 anonymously submitted employee reviews. This is 28.6% worse than the company average rating for salary and benefits. Find out more about Field Technical Analyst salaries at CompuCom.

How happy are Field Technical Analyst professionals working at CompuCom?

56% of Field Technical Analyst employees at CompuCom would recommend their employer to a friend. This rating has increased by 50% in the past 12 months. Field Technical Analyst professionals have also rated CompuCom with a 3.3 rating for work-life-balance, 3.6 rating for diversity and inclusion, 2.8 rating for culture and values and 2.5 rating for career opportunities.

What are the top reviewed jobs at CompuCom?

Field Service Technician (141) , Service Desk Analyst (66) , Desktop Support Technician (64) , Technical Support Analyst (53) , Network Engineer (45) , Field Technician (37) , Desktop Support Analyst (36) , Systems Administrator (33) , Help Desk Analyst (32) , Configuration Technician (26) , Service Desk Technician (25) , IT Technician (24) , IT Service Desk Analyst (23) , Project Manager (23) , Service Desk (23)

What are the pros of working at CompuCom according to real employee reviews?

"The benefits are good and not to expensive and they pay for certifications and school just to name a few things." ((in 157 reviews)); "The people at CompuCom are great and make it what it is." ((in 135 reviews)); "It had decent work from home even before a lot of companies didn't practice it." ((in 74 reviews)); "They do have a good work life balance and it is a pretty laid back atmosphere." ((in 62 reviews)); "Teams and people are great and enjoyable to work with" ((in 50 reviews))

What are the cons of working at CompuCom according to real employee reviews?

"Poor management for employee needs" ((in 260 reviews)); "low pay...company excpects employess to work..off the clock...inventory..calls to customers.." ((in 218 reviews)); "No Raises after 10 years of Employment" ((in 108 reviews)); "No such thing for compensations for doing a good job; only finger pointing as most managers are good at doing." ((in 100 reviews)); "salary is low and so many calls" ((in 81 reviews))

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CompuCom

CompuCom Field Technical Analyst reviews

3.0

56% would recommend to a friend

(179 total reviews)

Mick Slattery

50% approve of CEO

6% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.3

Work/Life balance

2.8

Culture & values

2.7

Senior management

2.5

Career opportunities

2.1

Compensation and benefits

Technical Field Analyst employees have rated CompuCom with 3.0 out of 5 stars, based on 179 company reviews on Glassdoor. This indicates that most Technical Field Analyst professionals have an average working experience there. CompuCom is rated 22% below average by Technical Field Analyst professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

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Reviews by job title

179 reviews

4.0

Feb 24, 2023

Great place to learn, grow, and succeed!

Field service technician

Recommend

CEO approval

Business Outlook

Pros

First off, CompuCom is a great place to work. They will assist you in moving forward in your career. They do this by offering cert training for the most all the big Tech companies (Dell, Apple, HP, Lenovo, Lexmark, CompTia, Cisco, etc). This is all provided at no cost to employees. As a Field Tech, I have loved my position in, and with CompuCom.

Cons

Like any employer, Management can make or break a great position with a company. CompuCom is no different. Their are some managers that leave a lot to be desired.

4.0

Feb 10, 2023

Good Company

Field service technician

Recommend

CEO approval

Business Outlook

Pros

Good starting wage. Friendly co-workers. Company vehicle. Gain experience in all kinds of tech and maintenance projects. Flexible schedule. Weekends off.

Cons

The work day is very full which leaves little time for training and education. Benefits are expensive. You have to be willing to figure out most processes on your own.

1.0

Nov 12, 2022

Grew too fast

Field service technician

Recommend

CEO approval

Business Outlook

Pros

ITIL implementation works well. Easy to self start.

Cons

Grew too fast and management stopped caring about employees.

Viewing 34 - 36 of 179 Reviews

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CompuCom

CompuCom Field Technical Analyst reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great place to learn, grow, and succeed!

Good Company

Grew too fast

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