Is Computer Generated Solutions a good company to work for as a Call Center Representative?

Call Center Representative professionals working at Computer Generated Solutions have rated their employer with 2.6 out of 5 stars in 16 Glassdoor reviews. This is a lower than average score with the overall rating of Computer Generated Solutions employees being 2.8 out of 5 stars. Search open Call Center Representative Jobs at Computer Generated Solutions now and start preparing for your job interview by browsing frequently asked Call Center Representative interview questions at Computer Generated Solutions .

Does Computer Generated Solutions pay Call Center Representative employees well?

Call Center Representative professionals rate their compensation and benefits at Computer Generated Solutions with 3.1 out of 5 stars based on 16 anonymously submitted employee reviews. This is 25.5% better than the company average rating for salary and benefits. Find out more about Call Center Representative salaries at Computer Generated Solutions.

What are the top reviewed jobs at Computer Generated Solutions?

Customer Service Representative (131) , Technical Support Representative (83) , Technical Support Engineer (50) , Technical Support (38) , Customer Service Agent (36) , Team Leader (27) , Call Center Agent (24) , Tech Support Representative (22) , Tech Support (20) , Project Manager (19) , Call Center Representative (17) , Customer Support (17) , Technical Support Specialist (17) , Customer Service (15) , Customer Support Representative (15)

What are the pros of working at Computer Generated Solutions according to real employee reviews?

"People there are nice and very friendly" ((in 76 reviews)); "care and great colleagues." ((in 47 reviews)); "Work from home, easy job" ((in 36 reviews)); "Current project team is great." ((in 36 reviews)); "nice work environment" ((in 22 reviews))

What are the cons of working at Computer Generated Solutions according to real employee reviews?

"Bad management and working load." ((in 117 reviews)); "Also they pay is low for the amount of customer abuse and complaints we deal with." ((in 105 reviews)); "Low salary compared to competition Horrible promotion system "Family" culture (need I say more here?)" ((in 90 reviews)); "No benefits whatsoever." ((in 47 reviews)); "No trainings offered to support your growth in the company." ((in 43 reviews))

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Computer Generated Solutions

Computer Generated Solutions Call Center Representative reviews

2.6

16% would recommend to a friend

(16 total reviews)

Phil Friedman

87% approve of CEO

16% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.1

Compensation and benefits

2.8

Senior management

2.6

Culture & values

2.6

Work/Life balance

2.4

Career opportunities

Call Center Representative employees have rated Computer Generated Solutions with 2.6 out of 5 stars, based on 16 company reviews on Glassdoor. This indicates that most Call Center Representative professionals have an average working experience there. Computer Generated Solutions is rated 32% below average by Call Center Representative professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

16 reviews

3.0

Nov 11, 2015

Cgs review

Call center representative

Recommend

CEO approval

Business Outlook

Pros

Cake at the end of every month, pizza served at certain times of the year, hotel stay was paid during severe winter conditions

Cons

high turn-over, unprofessional environment, not much room for promotions

3.0

Jul 29, 2014

Review

Call center representative

Recommend

CEO approval

Business Outlook

Pros

*schedule ( part time or full-time) *collegues

Cons

*low salary *lack of leadership *slow technology

3.0

Aug 19, 2013

Good job if you're a student

Call center representative

Recommend

CEO approval

Business Outlook

Pros

you can learn to respect the folks who are working in a call center introduces you to the corporate environment if this is your first job learn to manage your time at work young environment

Cons

extremely low salaries versus the job responsibilities and the stress at work accumulated on a 8 hours shift focus on the business quantity&quality output, the human resource is always "replaceable"

Viewing 13 - 15 of 16 Reviews

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Jobs at Computer Generated Solutions

On-Site Junior Server Support - Call Center

On-Site Junior Server Support - Call Center

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Computer Generated Solutions

Computer Generated Solutions Call Center Representative reviews

Ratings by category

Ratings by demographic groups

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Cgs review

Review

Good job if you're a student

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