Is Computer Generated Solutions a good company to work for as a Call Center Representative?

Call Center Representative professionals working at Computer Generated Solutions have rated their employer with 2.6 out of 5 stars in 16 Glassdoor reviews. This is a lower than average score with the overall rating of Computer Generated Solutions employees being 2.8 out of 5 stars. Search open Call Center Representative Jobs at Computer Generated Solutions now and start preparing for your job interview by browsing frequently asked Call Center Representative interview questions at Computer Generated Solutions .

Does Computer Generated Solutions pay Call Center Representative employees well?

Call Center Representative professionals rate their compensation and benefits at Computer Generated Solutions with 3.1 out of 5 stars based on 16 anonymously submitted employee reviews. This is 25.5% better than the company average rating for salary and benefits. Find out more about Call Center Representative salaries at Computer Generated Solutions.

What are the top reviewed jobs at Computer Generated Solutions?

Customer Service Representative (131) , Technical Support Representative (83) , Technical Support Engineer (50) , Technical Support (38) , Customer Service Agent (36) , Team Leader (27) , Call Center Agent (24) , Tech Support Representative (22) , Tech Support (20) , Project Manager (19) , Call Center Representative (17) , Customer Support (17) , Technical Support Specialist (17) , Customer Service (15) , Customer Support Representative (15)

What are the pros of working at Computer Generated Solutions according to real employee reviews?

"People there are nice and very friendly" ((in 76 reviews)); "care and great colleagues." ((in 47 reviews)); "Work from home, easy job" ((in 36 reviews)); "Current project team is great." ((in 36 reviews)); "nice work environment" ((in 22 reviews))

What are the cons of working at Computer Generated Solutions according to real employee reviews?

"Bad management and working load." ((in 117 reviews)); "Also they pay is low for the amount of customer abuse and complaints we deal with." ((in 105 reviews)); "Low salary compared to competition Horrible promotion system "Family" culture (need I say more here?)" ((in 90 reviews)); "No benefits whatsoever." ((in 47 reviews)); "No trainings offered to support your growth in the company." ((in 43 reviews))

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Computer Generated Solutions

Computer Generated Solutions Call Center Representative reviews

Item: Computer Generated Solutions
Rating: 2
Author: Call Center Representative

2.6

16% would recommend to a friend

(16 total reviews)

Phil Friedman

87% approve of CEO

16% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.1

Compensation and benefits

2.8

Senior management

2.6

Culture & values

2.6

Work/Life balance

2.4

Career opportunities

Call Center Representative employees have rated Computer Generated Solutions with 2.6 out of 5 stars, based on 16 company reviews on Glassdoor. This indicates that most Call Center Representative professionals have an average working experience there. Computer Generated Solutions is rated 32% below average by Call Center Representative professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Reviews by job title

16 reviews

2.0

May 31, 2009

Call Centers...

Call center representative

Recommend

CEO approval

Business Outlook

Pros

- Close by - No formal dress code - Afternoon & Night shift allows daytime job search - People skills improve (sort of) - Free training, food stamps - Non-physical work - For first job it is all right

Cons

- Stressful - Does not allow professional development in any field - Social stigma - Low end wages - Micromanagement: As Big Brother as it gets - Bottom feeder job - Does not require higher education - Disrespectful treatment - sometimes - You gain weight from all the sitting and stress eating Bottom line: it destroys you psychologically and physically until you are nothing but an empty shell of a human being. Get out as early as you can.

Viewing 16 - 16 of 16 Reviews

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On-Site Junior Server Support - Call Center

On-Site Junior Server Support - Call Center

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Computer Generated Solutions

Computer Generated Solutions Call Center Representative reviews

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Call Centers...

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