Is Computer Generated Solutions a good company to work for as a Cusromer Service Representative?

Cusromer Service Representative professionals working at Computer Generated Solutions have rated their employer with 2.9 out of 5 stars in 147 Glassdoor reviews. This is a higher than average score with the overall rating of Computer Generated Solutions employees being 2.8 out of 5 stars. Search open Cusromer Service Representative Jobs at Computer Generated Solutions now and start preparing for your job interview by browsing frequently asked Cusromer Service Representative interview questions at Computer Generated Solutions .

Does Computer Generated Solutions pay Cusromer Service Representative employees well?

Cusromer Service Representative professionals rate their compensation and benefits at Computer Generated Solutions with 3.0 out of 5 stars based on 147 anonymously submitted employee reviews. This is 22.2% better than the company average rating for salary and benefits. Find out more about Cusromer Service Representative salaries at Computer Generated Solutions.

What are the top reviewed jobs at Computer Generated Solutions?

Customer Service Representative (131) , Technical Support Representative (83) , Technical Support Engineer (50) , Technical Support (38) , Customer Service Agent (36) , Team Leader (27) , Call Center Agent (24) , Tech Support Representative (22) , Tech Support (20) , Project Manager (19) , Call Center Representative (17) , Customer Support (17) , Technical Support Specialist (17) , Customer Service (15) , Customer Support Representative (15)

What are the pros of working at Computer Generated Solutions according to real employee reviews?

"People there are nice and very friendly" ((in 76 reviews)); "care and great colleagues." ((in 47 reviews)); "Work from home, easy job" ((in 36 reviews)); "Current project team is great." ((in 36 reviews)); "nice work environment" ((in 22 reviews))

What are the cons of working at Computer Generated Solutions according to real employee reviews?

"Bad management and working load." ((in 117 reviews)); "Also they pay is low for the amount of customer abuse and complaints we deal with." ((in 105 reviews)); "Low salary compared to competition Horrible promotion system "Family" culture (need I say more here?)" ((in 90 reviews)); "No benefits whatsoever." ((in 47 reviews)); "No trainings offered to support your growth in the company." ((in 43 reviews))

Skip to content Skip to footer

Notifications

Computer Generated Solutions

Computer Generated Solutions Cusromer Service Representative reviews

2.9

40% would recommend to a friend

(147 total reviews)

Phil Friedman

32% approve of CEO

26% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.0

Compensation and benefits

2.8

Culture & values

2.7

Career opportunities

2.6

Senior management

2.5

Work/Life balance

Cusromer Service Representative employees have rated Computer Generated Solutions with 2.9 out of 5 stars, based on 147 company reviews on Glassdoor. This indicates that most Cusromer Service Representative professionals have an average working experience there. Computer Generated Solutions is rated 25% below average by Cusromer Service Representative professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

147 reviews

3.0

Jan 13, 2026

Not great not terrible

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

- flexible hours - remote job - overtime possibility

Cons

- no teambuildings or extra activities - no christmas bonuses - meal tickets are bellow average

2.0

Jan 7, 2026

Low pay and not enough support from managers

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Kept me employed through pandemic

Cons

Low pay, hostile work environment, not enough management support

3.0

Sep 9, 2025

Aggressive sales pitching disguised as customer support

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Suitable for entry level, young employees who have talent for aggressively pitching sales to customers who call for totally different reasons Decent pay with no delays (if you hit your targets and put in some paid over time)

Cons

Sales targets almost impossible to reach for most which are not presented accurately in the hiring interview Horrible micromanagement The company policy both of CGS and of the American company of one of the projects lack total respect for both the employees and their customers, often times using deceptive tactics

Viewing 4 - 6 of 147 Reviews

Top companies for "Compensation and Benefits" near you

Cisco

4.0★Compensation & Benefits

Capgemini

3.7★Compensation & Benefits

ADP

3.5★Compensation & Benefits

Bloomberg

4.0★Compensation & Benefits

Jobs at Computer Generated Solutions

Founding Sales Leader

On-Site Junior Server Support - Call Center

Technical Customer Service - On-site

Technical Customer Service - On-site

On-Site Junior Server Support - Call Center

Computer Generated Solutions reviews FAQs

Computer Generated Solutions reviews Computer Generated Solutions Cusromer Service Representative reviews

Computer Generated Solutions

Computer Generated Solutions Cusromer Service Representative reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Not great not terrible

Low pay and not enough support from managers

Aggressive sales pitching disguised as customer support

Top companies for "Compensation and Benefits" near you

Jobs at Computer Generated Solutions

Computer Generated Solutions reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Computer Generated Solutions reviews FAQs

Jobs at Computer Generated Solutions