Is Computer Generated Solutions a good company to work for as a Cusromer Service Representative?

Cusromer Service Representative professionals working at Computer Generated Solutions have rated their employer with 2.9 out of 5 stars in 147 Glassdoor reviews. This is a higher than average score with the overall rating of Computer Generated Solutions employees being 2.8 out of 5 stars. Search open Cusromer Service Representative Jobs at Computer Generated Solutions now and start preparing for your job interview by browsing frequently asked Cusromer Service Representative interview questions at Computer Generated Solutions .

Does Computer Generated Solutions pay Cusromer Service Representative employees well?

Cusromer Service Representative professionals rate their compensation and benefits at Computer Generated Solutions with 3.0 out of 5 stars based on 147 anonymously submitted employee reviews. This is 22.2% better than the company average rating for salary and benefits. Find out more about Cusromer Service Representative salaries at Computer Generated Solutions.

What are the top reviewed jobs at Computer Generated Solutions?

Customer Service Representative (131) , Technical Support Representative (83) , Technical Support Engineer (50) , Technical Support (38) , Customer Service Agent (36) , Team Leader (27) , Call Center Agent (24) , Tech Support Representative (22) , Tech Support (20) , Project Manager (19) , Call Center Representative (17) , Customer Support (17) , Technical Support Specialist (17) , Customer Service (15) , Customer Support Representative (15)

What are the pros of working at Computer Generated Solutions according to real employee reviews?

"People there are nice and very friendly" ((in 76 reviews)); "care and great colleagues." ((in 47 reviews)); "Work from home, easy job" ((in 36 reviews)); "Current project team is great." ((in 36 reviews)); "nice work environment" ((in 22 reviews))

What are the cons of working at Computer Generated Solutions according to real employee reviews?

"Bad management and working load." ((in 117 reviews)); "Also they pay is low for the amount of customer abuse and complaints we deal with." ((in 105 reviews)); "Low salary compared to competition Horrible promotion system "Family" culture (need I say more here?)" ((in 90 reviews)); "No benefits whatsoever." ((in 47 reviews)); "No trainings offered to support your growth in the company." ((in 43 reviews))

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Computer Generated Solutions

Computer Generated Solutions Cusromer Service Representative reviews

2.9

40% would recommend to a friend

(147 total reviews)

Phil Friedman

32% approve of CEO

26% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.0

Compensation and benefits

2.8

Culture & values

2.7

Career opportunities

2.6

Senior management

2.5

Work/Life balance

Cusromer Service Representative employees have rated Computer Generated Solutions with 2.9 out of 5 stars, based on 147 company reviews on Glassdoor. This indicates that most Cusromer Service Representative professionals have an average working experience there. Computer Generated Solutions is rated 25% below average by Cusromer Service Representative professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

147 reviews

1.0

Jul 19, 2012

Run fast and don`t look back...unless you`ve got no other choice!

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

- Nice co workers - Lovely team leaders - Monthly competitions with (a few) cool prizes - Pay on time

Cons

- Very, very low wages compared to the amount of work and stress - No career opportunities - No respect for the employees from upper management - You`re supposed to do overtime when asked but when you need a day off... ooooops! "we`re understaffed" - Lousy HR staff - The accountants sometimes "forget" to pay you the night shifts (which are paid 0.25% extra/hr) and the overtime - You`ve got no Christmas, no New Year`s, no Easter, no public holiday whasoever

4.0

Jul 14, 2012

Chance, Work, Friends

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

flexibile program, career oportunities, meet new people, most of the employees are students - young workers

Cons

pretty low salary, the comparation between stress and salary don`t worth.

3.0

May 14, 2012

ok could be better

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Can be a stable job. Pay is decent

Cons

no raises and attendance policy sucks

Viewing 145 - 147 of 147 Reviews

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Computer Generated Solutions reviews Computer Generated Solutions Cusromer Service Representative reviews

Computer Generated Solutions

Computer Generated Solutions Cusromer Service Representative reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Run fast and don`t look back...unless you`ve got no other choice!

Chance, Work, Friends

ok could be better

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