Is Computer Generated Solutions a good company to work for as a Cusromer Service Representative?

Cusromer Service Representative professionals working at Computer Generated Solutions have rated their employer with 2.9 out of 5 stars in 147 Glassdoor reviews. This is a higher than average score with the overall rating of Computer Generated Solutions employees being 2.8 out of 5 stars. Search open Cusromer Service Representative Jobs at Computer Generated Solutions now and start preparing for your job interview by browsing frequently asked Cusromer Service Representative interview questions at Computer Generated Solutions .

Does Computer Generated Solutions pay Cusromer Service Representative employees well?

Cusromer Service Representative professionals rate their compensation and benefits at Computer Generated Solutions with 3.0 out of 5 stars based on 147 anonymously submitted employee reviews. This is 22.2% better than the company average rating for salary and benefits. Find out more about Cusromer Service Representative salaries at Computer Generated Solutions.

What are the top reviewed jobs at Computer Generated Solutions?

Customer Service Representative (131) , Technical Support Representative (83) , Technical Support Engineer (50) , Technical Support (38) , Customer Service Agent (36) , Team Leader (27) , Call Center Agent (24) , Tech Support Representative (22) , Tech Support (20) , Project Manager (19) , Call Center Representative (17) , Customer Support (17) , Technical Support Specialist (17) , Customer Service (15) , Customer Support Representative (15)

What are the pros of working at Computer Generated Solutions according to real employee reviews?

"People there are nice and very friendly" ((in 76 reviews)); "care and great colleagues." ((in 47 reviews)); "Work from home, easy job" ((in 36 reviews)); "Current project team is great." ((in 36 reviews)); "nice work environment" ((in 22 reviews))

What are the cons of working at Computer Generated Solutions according to real employee reviews?

"Bad management and working load." ((in 117 reviews)); "Also they pay is low for the amount of customer abuse and complaints we deal with." ((in 105 reviews)); "Low salary compared to competition Horrible promotion system "Family" culture (need I say more here?)" ((in 90 reviews)); "No benefits whatsoever." ((in 47 reviews)); "No trainings offered to support your growth in the company." ((in 43 reviews))

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Computer Generated Solutions

Computer Generated Solutions Cusromer Service Representative reviews

2.9

40% would recommend to a friend

(147 total reviews)

Phil Friedman

32% approve of CEO

26% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.0

Compensation and benefits

2.8

Culture & values

2.7

Career opportunities

2.6

Senior management

2.5

Work/Life balance

Cusromer Service Representative employees have rated Computer Generated Solutions with 2.9 out of 5 stars, based on 147 company reviews on Glassdoor. This indicates that most Cusromer Service Representative professionals have an average working experience there. Computer Generated Solutions is rated 25% below average by Cusromer Service Representative professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

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Reviews by job title

147 reviews

4.0

Nov 17, 2014

A great experience and a good place to learn the basics of having a job

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good management The salary is paid in time Steady work hours and over time is paid

Cons

Bonus plans are good but aside from that(at least where i worked in Romania) the salary didn't improve with experience.

2.0

Sep 12, 2014

Ok place to work

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

The supervisor were helpful and the company had some good incentives

Cons

No raises, if u qualified for an incentive and we're moving on and would not be employed at the time of the payout u were eliminated from the incentive

1.0

Jun 30, 2014

Robots

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Young Team, full of cool colleagues,

Cons

Too many, in Romania CGS and the working conditions are very unsatisfying, team leaders just don't apreciate at all the standard workers and much more

Viewing 133 - 135 of 147 Reviews

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Jobs at Computer Generated Solutions

On-Site Junior Server Support - Call Center

Technical Customer Service - On-site

Virtual Instructor (Phlebotomy)

United States

View job

Technical Customer Service - On-site

On-Site Junior Server Support - Call Center

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Computer Generated Solutions reviews Computer Generated Solutions Cusromer Service Representative reviews

Computer Generated Solutions

Computer Generated Solutions Cusromer Service Representative reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

A great experience and a good place to learn the basics of having a job

Ok place to work

Robots

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