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Computer Generated Solutions

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Computer Generated Solutions Customer Service Representative reviews

2.8

41% would recommend to a friend

(129 total reviews)
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Phil Friedman

24% approve of CEO

24% positive business outlook

Customer Service Representative employees have rated Computer Generated Solutions with 2.8 out of 5 stars, based on 129 company reviews on Glassdoor. This indicates that most Customer Service Representative professionals have an average working experience there. Computer Generated Solutions is rated 27% below average by Customer Service Representative professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

129 reviews
3.0
Jul 30, 2012
Recommend
CEO approval
Business Outlook

Pros

1.Great working environment 2. Competitive attitude 3. Paycheck was always on time 4. Really nice and professional colleagues

Cons

1. We were not allowed to state our opinion 2. Fair to low salary 3. Schedule is hard to get used to, very hectic sometimes, it changes from week to week 4. You work on holidays 5. Some promises are never kept by your superiors 6. Competition rewards are not offered fairly 7. Slave drivers 8. The operating systems and hardware are very old and very slow but you are urged to have good results, despite that

1.0
Jul 24, 2012
Recommend
CEO approval
Business Outlook

Pros

Great co-workers, most supervisors are helpful. Making friendships that will go beyond employment. Lots of free coffee.

Cons

Very high employee turn over rate. Treated as a number, not a person. Their pay for CSR-call center position is low. No pay raises for over 3 yrs, just a cupcake for your services, but keep opening new call centers outside the US.

Viewing 124 - 126 of 129 Reviews

Glassdoor has 1,520 Computer Generated Solutions reviews submitted anonymously by Computer Generated Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Computer Generated Solutions is right for you.