Is Computer Generated Solutions a good company to work for as a Customer Support?

Customer Support professionals working at Computer Generated Solutions have rated their employer with 2.1 out of 5 stars in 15 Glassdoor reviews. This is a lower than average score with the overall rating of Computer Generated Solutions employees being 2.8 out of 5 stars. Search open Customer Support Jobs at Computer Generated Solutions now and start preparing for your job interview by browsing frequently asked Customer Support interview questions at Computer Generated Solutions .

Does Computer Generated Solutions pay Customer Support employees well?

Customer Support professionals rate their compensation and benefits at Computer Generated Solutions with 2.1 out of 5 stars based on 15 anonymously submitted employee reviews. This is 13.3% worse than the company average rating for salary and benefits. Find out more about Customer Support salaries at Computer Generated Solutions.

How happy are Customer Support professionals working at Computer Generated Solutions?

0% of Customer Support employees at Computer Generated Solutions would recommend their employer to a friend. This rating has decreased by 15% in the past 12 months. Customer Support professionals have also rated Computer Generated Solutions with a 2.1 rating for work-life-balance, 3.8 rating for diversity and inclusion, 2.9 rating for culture and values and 2.2 rating for career opportunities.

What are the top reviewed jobs at Computer Generated Solutions?

Customer Service Representative (131) , Technical Support Representative (83) , Technical Support Engineer (50) , Technical Support (38) , Customer Service Agent (36) , Team Leader (27) , Call Center Agent (24) , Tech Support Representative (22) , Tech Support (20) , Project Manager (19) , Call Center Representative (17) , Customer Support (17) , Technical Support Specialist (17) , Customer Service (15) , Customer Support Representative (15)

What are the pros of working at Computer Generated Solutions according to real employee reviews?

"People there are nice and very friendly" ((in 73 reviews)); "care and great colleagues." ((in 43 reviews)); "Remote work from home and somewhat flexible schedule" ((in 39 reviews)); "Current project team is great." ((in 36 reviews)); "nice work environment" ((in 16 reviews))

What are the cons of working at Computer Generated Solutions according to real employee reviews?

"Bad management and working load." ((in 123 reviews)); "Also they pay is low for the amount of customer abuse and complaints we deal with." ((in 109 reviews)); "Low salary compared to competition Horrible promotion system "Family" culture (need I say more here?)" ((in 86 reviews)); "No benefits whatsoever." ((in 48 reviews)); "No trainings offered to support your growth in the company." ((in 39 reviews))

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Computer Generated Solutions

Computer Generated Solutions Customer Support reviews

2.1

0% would recommend to a friend

(15 total reviews)

Phil Friedman

9% approve of CEO

1% positive business outlook

Ratings by category

3.8

Diversity & inclusion

2.9

Culture & values

2.2

Career opportunities

2.1

Work/Life balance

2.1

Senior management

2.1

Compensation and benefits

Customer Support employees have rated Computer Generated Solutions with 2.1 out of 5 stars, based on 15 company reviews on Glassdoor. This indicates that most Customer Support professionals have an average working experience there. Computer Generated Solutions is rated 45% below average by Customer Support professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Reviews by job title

15 reviews

2.0

Nov 22, 2021

Never again

Customer support

Recommend

CEO approval

Business Outlook

Pros

Good team, okay working environment.

Cons

Bad organization between departments, not enough training, too much pressure for what it has to offer.

5.0

Sep 7, 2021

Nice jobs

Customer support

Recommend

CEO approval

Business Outlook

Pros

sallary,trainers, support, i like it

Cons

I personally don t like the night shift but it s my opinion

4.0

Aug 2, 2021

It's OK for an entry level job

Customer support

Recommend

CEO approval

Business Outlook

Pros

Good salary Great team leaders You can work from home

Cons

The customers you have to work with are a bit difficult

Viewing 13 - 15 of 15 Reviews

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On-Site Junior Server Support - Call Center

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Computer Generated Solutions

Computer Generated Solutions Customer Support reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Never again

Nice jobs

It's OK for an entry level job

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