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Computer Generated Solutions

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Computer Generated Solutions reviews

2.8

35% would recommend to a friend

(155 total reviews)
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Phil Friedman

36% approve of CEO

28% positive business outlook

Ratings by category

3.1

Diversity & inclusion

2.6

Work/Life balance

2.6

Career opportunities

2.5

Senior management

2.4

Culture & values

2.4

Compensation and benefits

Ratings by demographic groups

Reviews by job title

155 reviews

Reviews about "Culture"

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1.0
Jan 8, 2025

Stay away

Product manager
Recommend
CEO approval
Business Outlook

Pros

Some colleagues were genuinely supportive and collaborative, making daily interactions more enjoyable.

Cons

The company has a very old-school culture that feels rigid and outdated. Work/life balance is extremely poor—employees are required to be in the office merely to swipe their badge, which undermines productivity and morale. There is a high level of micromanagement and control, creating a stifling and discouraging work environment. The benefits are subpar and fall significantly short compared to industry standards.

1.0
Nov 4, 2024

CGS Verizon Project: A Revolting Employee Meat Grinder – Lies, Exploitation, and Zero Respect

Client advisor
Recommend
CEO approval
Business Outlook

Pros

I worked on the Verizon project for over 3 months, and it was a disgraceful experience from start to finish. Let’s start with the so-called “pros”: they hire people in waves of 20-40 every couple of months, constantly posting “Client Advisor - English” on job sites. You’d think they’re expanding, but it’s all a trap to cycle people in and out. They start you with promises of training, but after two months, you’re thrown into real calls, dealing with endless issues and absurd expectations. Their metric system is designed to set you up for failure – even a 4/5 rating from a client is seen as a “detractor.” The “coaching” sessions are a joke, where all they do is nitpick minor issues, ignoring any actual work you’ve done well. Team leaders act like they’re just waiting to see you fail so they can tear you apart.

Cons

As for the “cons,” the list is endless. People quit every week, usually 3-5 out of each wave, and by the end of 3 months, out of 120 hires, barely 20-30 remain. And even those are constantly pressured to quit, so CGS can dodge paying them a final paycheck. The company has a disgusting support system – zero help from management, and you’re not even allowed to put a client on hold for over a minute, which is impossible. At the end, they’ll suggest you quit so they can avoid paying you. Team leaders and managers lie constantly, and they deserve to be sued for the way they treat employees. They’re parasites, only out to use and discard people. Nothing but revolting, lying worms that deserve every lawsuit coming their way.

1.0
Oct 19, 2024

Don’t ever think of working here

Customer service representative
Recommend
CEO approval
Business Outlook

Pros

I cant think of any actual pros, maybe the private medical insurance could be counted as one

Cons

The training was atrocious and I didnt get any time shadowing a superior which deeply impacted my performance. The interview process is not transparent at all and the details about the training period are completely misleading.

Viewing 19 - 21 of 155 Reviews
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