Is Computer Generated Solutions a good company to work for as a Technical Support Agent?

Technical Support Agent professionals working at Computer Generated Solutions have rated their employer with 3.3 out of 5 stars in 127 Glassdoor reviews. This is a higher than average score with the overall rating of Computer Generated Solutions employees being 2.8 out of 5 stars. Search open Technical Support Agent Jobs at Computer Generated Solutions now and start preparing for your job interview by browsing frequently asked Technical Support Agent interview questions at Computer Generated Solutions .

Does Computer Generated Solutions pay Technical Support Agent employees well?

Technical Support Agent professionals rate their compensation and benefits at Computer Generated Solutions with 2.7 out of 5 stars based on 127 anonymously submitted employee reviews. This is 11.8% better than the company average rating for salary and benefits. Find out more about Technical Support Agent salaries at Computer Generated Solutions.

What are the top reviewed jobs at Computer Generated Solutions?

Customer Service Representative (131) , Technical Support Representative (83) , Technical Support Engineer (50) , Technical Support (38) , Customer Service Agent (36) , Team Leader (27) , Call Center Agent (24) , Tech Support Representative (22) , Tech Support (20) , Project Manager (19) , Call Center Representative (17) , Customer Support (17) , Technical Support Specialist (17) , Customer Service (15) , Customer Support Representative (15)

What are the pros of working at Computer Generated Solutions according to real employee reviews?

"People there are nice and very friendly" ((in 76 reviews)); "care and great colleagues." ((in 47 reviews)); "Work from home, easy job" ((in 36 reviews)); "Current project team is great." ((in 36 reviews)); "nice work environment" ((in 22 reviews))

What are the cons of working at Computer Generated Solutions according to real employee reviews?

"Bad management and working load." ((in 117 reviews)); "Also they pay is low for the amount of customer abuse and complaints we deal with." ((in 105 reviews)); "Low salary compared to competition Horrible promotion system "Family" culture (need I say more here?)" ((in 90 reviews)); "No benefits whatsoever." ((in 47 reviews)); "No trainings offered to support your growth in the company." ((in 43 reviews))

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Computer Generated Solutions

Computer Generated Solutions Technical Support Agent reviews

3.3

43% would recommend to a friend

(127 total reviews)

Phil Friedman

60% approve of CEO

34% positive business outlook

Ratings by category

4.3

Work/Life balance

3.5

Diversity & inclusion

3.3

Culture & values

3.1

Career opportunities

2.9

Senior management

2.7

Compensation and benefits

Technical Support Agent employees have rated Computer Generated Solutions with 3.3 out of 5 stars, based on 127 company reviews on Glassdoor. This indicates that most Technical Support Agent professionals have a good working experience there. Computer Generated Solutions is rated in line with the average (within 1 standard deviation) by Technical Support Agent professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

127 reviews

4.0

Apr 4, 2024

Working at CGS

Technical support representative

Recommend

CEO approval

Business Outlook

Pros

Great place to start your IT career.

Cons

Not many opportunities to move up the ladder.

5.0

Apr 2, 2024

Big company

Call center agent

Recommend

CEO approval

Business Outlook

Pros

Benefits, chance to grow, friendly environment

Cons

they don't give you the bonuses you've worked for

3.0

Feb 12, 2024

Salary

Technical support agent

Recommend

CEO approval

Business Outlook

Pros

Remote Work Don't have to use your own equipment

Cons

Call Center Angry Customers Low paying job

Viewing 13 - 15 of 127 Reviews

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Jobs at Computer Generated Solutions

Founding Sales Leader

Technical Customer Service - On-site

Technical Customer Service - On-site

On-Site Junior Server Support - Call Center

On-Site Junior Server Support - Call Center

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Computer Generated Solutions

Computer Generated Solutions Technical Support Agent reviews

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