Is Computer Generated Solutions a good company to work for as a Technical Support Agent?

Technical Support Agent professionals working at Computer Generated Solutions have rated their employer with 3.3 out of 5 stars in 127 Glassdoor reviews. This is a higher than average score with the overall rating of Computer Generated Solutions employees being 2.8 out of 5 stars. Search open Technical Support Agent Jobs at Computer Generated Solutions now and start preparing for your job interview by browsing frequently asked Technical Support Agent interview questions at Computer Generated Solutions .

Does Computer Generated Solutions pay Technical Support Agent employees well?

Technical Support Agent professionals rate their compensation and benefits at Computer Generated Solutions with 2.7 out of 5 stars based on 127 anonymously submitted employee reviews. This is 11.8% better than the company average rating for salary and benefits. Find out more about Technical Support Agent salaries at Computer Generated Solutions.

What are the top reviewed jobs at Computer Generated Solutions?

Customer Service Representative (131) , Technical Support Representative (83) , Technical Support Engineer (50) , Technical Support (38) , Customer Service Agent (36) , Team Leader (27) , Call Center Agent (24) , Tech Support Representative (22) , Tech Support (20) , Project Manager (19) , Call Center Representative (17) , Customer Support (17) , Technical Support Specialist (17) , Customer Service (15) , Customer Support Representative (15)

What are the pros of working at Computer Generated Solutions according to real employee reviews?

"People there are nice and very friendly" ((in 76 reviews)); "care and great colleagues." ((in 47 reviews)); "Work from home, easy job" ((in 36 reviews)); "Current project team is great." ((in 36 reviews)); "nice work environment" ((in 22 reviews))

What are the cons of working at Computer Generated Solutions according to real employee reviews?

"Bad management and working load." ((in 117 reviews)); "Also they pay is low for the amount of customer abuse and complaints we deal with." ((in 105 reviews)); "Low salary compared to competition Horrible promotion system "Family" culture (need I say more here?)" ((in 90 reviews)); "No benefits whatsoever." ((in 47 reviews)); "No trainings offered to support your growth in the company." ((in 43 reviews))

Skip to content Skip to footer

Notifications

Computer Generated Solutions

Computer Generated Solutions Technical Support Agent reviews

3.3

43% would recommend to a friend

(127 total reviews)

Phil Friedman

60% approve of CEO

34% positive business outlook

Ratings by category

4.3

Work/Life balance

3.5

Diversity & inclusion

3.3

Culture & values

3.1

Career opportunities

2.9

Senior management

2.7

Compensation and benefits

Technical Support Agent employees have rated Computer Generated Solutions with 3.3 out of 5 stars, based on 127 company reviews on Glassdoor. This indicates that most Technical Support Agent professionals have a good working experience there. Computer Generated Solutions is rated in line with the average (within 1 standard deviation) by Technical Support Agent professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

127 reviews

3.0

May 13, 2024

Ok

Technical support agent

Recommend

CEO approval

Business Outlook

Pros

Nice team and atmosphere, overall ok

Cons

Bad management, overall ok atm

2.0

Apr 27, 2024

Enjoyed some co-workers

Advanced technical support representative

Recommend

CEO approval

Business Outlook

Pros

I really enjoyed some co-workers.

Cons

No raises. High-school atmosphere. No training.

1.0

Apr 19, 2024

No

Agent

Recommend

CEO approval

Business Outlook

Pros

Are are no pros here

Cons

Pay Management Culture Lack of growth

Viewing 10 - 12 of 127 Reviews

Top companies for "Compensation and Benefits" near you

Cisco

4.0★Compensation & Benefits

Capgemini

3.7★Compensation & Benefits

ADP

3.5★Compensation & Benefits

Bloomberg

4.0★Compensation & Benefits

Jobs at Computer Generated Solutions

Virtual Instructor (Phlebotomy)

United States

View job

Founding Sales Leader

Technical Customer Service - On-site

On-Site Junior Server Support - Call Center

Technical Customer Service - On-site

Computer Generated Solutions reviews FAQs

Computer Generated Solutions reviews Computer Generated Solutions Technical Support Agent reviews

Computer Generated Solutions

Computer Generated Solutions Technical Support Agent reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Ok

Enjoyed some co-workers

No

Top companies for "Compensation and Benefits" near you

Jobs at Computer Generated Solutions

Computer Generated Solutions reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Computer Generated Solutions reviews FAQs

Jobs at Computer Generated Solutions