Is Computer Generated Solutions a good company to work for as a Technical Support Engineer?

Technical Support Engineer professionals working at Computer Generated Solutions have rated their employer with 2.7 out of 5 stars in 48 Glassdoor reviews. This is a lower than average score with the overall rating of Computer Generated Solutions employees being 2.8 out of 5 stars. Search open Technical Support Engineer Jobs at Computer Generated Solutions now and start preparing for your job interview by browsing frequently asked Technical Support Engineer interview questions at Computer Generated Solutions .

Does Computer Generated Solutions pay Technical Support Engineer employees well?

Technical Support Engineer professionals rate their compensation and benefits at Computer Generated Solutions with 2.1 out of 5 stars based on 48 anonymously submitted employee reviews. This is 13.3% worse than the company average rating for salary and benefits. Find out more about Technical Support Engineer salaries at Computer Generated Solutions.

How happy are Technical Support Engineer professionals working at Computer Generated Solutions?

16% of Technical Support Engineer employees at Computer Generated Solutions would recommend their employer to a friend. This rating has increased by 1% in the past 12 months. Technical Support Engineer professionals have also rated Computer Generated Solutions with a 2.2 rating for work-life-balance, 2.6 rating for diversity and inclusion, 2.0 rating for culture and values and 2.4 rating for career opportunities.

What are the top reviewed jobs at Computer Generated Solutions?

Customer Service Representative (131) , Technical Support Representative (83) , Technical Support Engineer (50) , Technical Support (38) , Customer Service Agent (36) , Team Leader (27) , Call Center Agent (24) , Tech Support Representative (22) , Tech Support (20) , Project Manager (19) , Call Center Representative (17) , Customer Support (17) , Technical Support Specialist (17) , Customer Service (15) , Customer Support Representative (15)

What are the pros of working at Computer Generated Solutions according to real employee reviews?

"People there are nice and very friendly" ((in 76 reviews)); "care and great colleagues." ((in 47 reviews)); "Work from home, easy job" ((in 36 reviews)); "Current project team is great." ((in 36 reviews)); "nice work environment" ((in 22 reviews))

What are the cons of working at Computer Generated Solutions according to real employee reviews?

"Bad management and working load." ((in 117 reviews)); "Also they pay is low for the amount of customer abuse and complaints we deal with." ((in 105 reviews)); "Low salary compared to competition Horrible promotion system "Family" culture (need I say more here?)" ((in 90 reviews)); "No benefits whatsoever." ((in 47 reviews)); "No trainings offered to support your growth in the company." ((in 43 reviews))

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Computer Generated Solutions

Computer Generated Solutions Technical Support Engineer reviews

2.7

16% would recommend to a friend

(48 total reviews)

Phil Friedman

16% approve of CEO

17% positive business outlook

Ratings by category

2.6

Diversity & inclusion

2.4

Career opportunities

2.2

Work/Life balance

2.1

Compensation and benefits

2.0

Culture & values

2.0

Senior management

Technical Support Engineer employees have rated Computer Generated Solutions with 2.7 out of 5 stars, based on 48 company reviews on Glassdoor. This indicates that most Technical Support Engineer professionals have an average working experience there. Computer Generated Solutions is rated 30% below average by Technical Support Engineer professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

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Reviews by job title

48 reviews

3.0

Aug 8, 2022

.

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

Day shift with fixed week off

Cons

Employees dont want to leave because of fixed shift and week off

1.0

Aug 1, 2022

Worst Management

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

Nothing much to talk about

Cons

Worst Management, trainer and worst HR department, don't know how to treat it's employees

1.0

Jun 26, 2022

Good place to start off, don’t stay more than 4-5 months

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

They’ll literally take anyone that can put together 2 words in english, no matter the experience ( that’s also a con) They have extensive training and a huge informational database

Cons

Administration is awful, team leaders are just kids that managers put a lot of pressure on so they become toxic towards their team members. Schedule is NOT flexible at all, you report every single thing you do through a form, when i worked there they added calls from a whole other department that was not initially in the job description and gave us a one day training for it.

Viewing 28 - 30 of 48 Reviews

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Computer Generated Solutions reviews Computer Generated Solutions Technical Support Engineer reviews

Computer Generated Solutions

Computer Generated Solutions Technical Support Engineer reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

.

Worst Management

Good place to start off, don’t stay more than 4-5 months

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