Is Computer Generated Solutions a good company to work for as a Technical Support Representative?

Technical Support Representative professionals working at Computer Generated Solutions have rated their employer with 2.9 out of 5 stars in 81 Glassdoor reviews. This is a higher than average score with the overall rating of Computer Generated Solutions employees being 2.8 out of 5 stars. Search open Technical Support Representative Jobs at Computer Generated Solutions now and start preparing for your job interview by browsing frequently asked Technical Support Representative interview questions at Computer Generated Solutions .

Does Computer Generated Solutions pay Technical Support Representative employees well?

Technical Support Representative professionals rate their compensation and benefits at Computer Generated Solutions with 2.6 out of 5 stars based on 81 anonymously submitted employee reviews. This is 8% better than the company average rating for salary and benefits. Find out more about Technical Support Representative salaries at Computer Generated Solutions.

What are the top reviewed jobs at Computer Generated Solutions?

Customer Service Representative (131) , Technical Support Representative (83) , Technical Support Engineer (50) , Technical Support (38) , Customer Service Agent (36) , Team Leader (27) , Call Center Agent (24) , Tech Support Representative (22) , Tech Support (20) , Project Manager (19) , Call Center Representative (17) , Customer Support (17) , Technical Support Specialist (17) , Customer Service (15) , Customer Support Representative (15)

What are the pros of working at Computer Generated Solutions according to real employee reviews?

"People there are nice and very friendly" ((in 75 reviews)); "care and great colleagues." ((in 47 reviews)); "Current project team is great." ((in 38 reviews)); "work from home, especially during pandemic it was good" ((in 35 reviews)); "nice work environment" ((in 20 reviews))

What are the cons of working at Computer Generated Solutions according to real employee reviews?

"Bad management and working load." ((in 121 reviews)); "Also they pay is low for the amount of customer abuse and complaints we deal with." ((in 105 reviews)); "Low salary compared to competition Horrible promotion system "Family" culture (need I say more here?)" ((in 88 reviews)); "No benefits whatsoever." ((in 44 reviews)); "No trainings offered to support your growth in the company." ((in 42 reviews))

Skip to content Skip to footer

Notifications

Computer Generated Solutions

Computer Generated Solutions Technical Support Representative reviews

2.9

54% would recommend to a friend

(81 total reviews)

Phil Friedman

78% approve of CEO

49% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.5

Culture & values

3.2

Work/Life balance

2.9

Senior management

2.8

Career opportunities

2.6

Compensation and benefits

Technical Support Representative employees have rated Computer Generated Solutions with 2.9 out of 5 stars, based on 81 company reviews on Glassdoor. This indicates that most Technical Support Representative professionals have an average working experience there. Computer Generated Solutions is rated 25% below average by Technical Support Representative professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

81 reviews

5.0

Aug 28, 2017

Technical Support

Technical support representative

Recommend

CEO approval

Business Outlook

Pros

Everybody in the office is friendly. Is a really nice/positive environment. They teach you all you need to know plus more. Benefits are beyond awesome. They keep it real with you. th4ey treat everybody with respect and no person is greater than the other, because we all work together and strive to be the best. Is a all around great company and only getting better. they also make sure everybody participate in all activities, so we can get to know each other better, and become more social. This is the best/favorite job I had so far, and it was only my first day of training. They also reason with you, if you cannot make it to work on time, do to your living location.

Cons

Nothing as of now, only time will tell.

4.0

Aug 11, 2017

BRV Tech Review

Technical support representative

Recommend

CEO approval

Business Outlook

Pros

Great colective, great environment. All the team leaders were amazing, there wasn't a time when i had a problem and they woldn't help.

Cons

The only con that i can think of is that we had to pitch each call for a sale.

4.0

Jun 26, 2017

New Employee

Technical support representative

Recommend

CEO approval

Business Outlook

Pros

Great company, health insurance, PTO DAYS, flexible schedule, able to move up in company

Cons

Strict tolerance on tardiness and attendance - get there on time.....plan ahead.

Viewing 28 - 30 of 81 Reviews

Top companies for "Compensation and Benefits" near you

Cisco

4.0★Compensation & Benefits

Salesforce

4.3★Compensation & Benefits

ADP

3.5★Compensation & Benefits

SAP

3.9★Compensation & Benefits

Jobs at Computer Generated Solutions

Virtual Instructor (Phlebotomy)

United States

View job

Technical Customer Service - On-site

Founding Sales Leader

Technical Customer Service - On-site

On-Site Junior Server Support - Call Center

Computer Generated Solutions reviews FAQs

Computer Generated Solutions reviews Computer Generated Solutions Technical Support Representative reviews

Computer Generated Solutions

Computer Generated Solutions Technical Support Representative reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Technical Support

BRV Tech Review

New Employee

Top companies for "Compensation and Benefits" near you

Jobs at Computer Generated Solutions

Computer Generated Solutions reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Computer Generated Solutions reviews FAQs

Jobs at Computer Generated Solutions