Is Computer Generated Solutions a good company to work for as a Technical Support Representative?

Technical Support Representative professionals working at Computer Generated Solutions have rated their employer with 2.9 out of 5 stars in 81 Glassdoor reviews. This is a higher than average score with the overall rating of Computer Generated Solutions employees being 2.8 out of 5 stars. Search open Technical Support Representative Jobs at Computer Generated Solutions now and start preparing for your job interview by browsing frequently asked Technical Support Representative interview questions at Computer Generated Solutions .

Does Computer Generated Solutions pay Technical Support Representative employees well?

Technical Support Representative professionals rate their compensation and benefits at Computer Generated Solutions with 2.6 out of 5 stars based on 81 anonymously submitted employee reviews. This is 8% better than the company average rating for salary and benefits. Find out more about Technical Support Representative salaries at Computer Generated Solutions.

What are the top reviewed jobs at Computer Generated Solutions?

Customer Service Representative (131) , Technical Support Representative (83) , Technical Support Engineer (50) , Technical Support (38) , Customer Service Agent (36) , Team Leader (27) , Call Center Agent (24) , Tech Support Representative (22) , Tech Support (20) , Project Manager (19) , Call Center Representative (17) , Customer Support (17) , Technical Support Specialist (17) , Customer Service (15) , Customer Support Representative (15)

What are the pros of working at Computer Generated Solutions according to real employee reviews?

"People there are nice and very friendly" ((in 76 reviews)); "care and great colleagues." ((in 47 reviews)); "Work from home, easy job" ((in 36 reviews)); "Current project team is great." ((in 36 reviews)); "nice work environment" ((in 22 reviews))

What are the cons of working at Computer Generated Solutions according to real employee reviews?

"Bad management and working load." ((in 117 reviews)); "Also they pay is low for the amount of customer abuse and complaints we deal with." ((in 105 reviews)); "Low salary compared to competition Horrible promotion system "Family" culture (need I say more here?)" ((in 90 reviews)); "No benefits whatsoever." ((in 47 reviews)); "No trainings offered to support your growth in the company." ((in 43 reviews))

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Computer Generated Solutions

Computer Generated Solutions Technical Support Representative reviews

2.9

54% would recommend to a friend

(81 total reviews)

Phil Friedman

78% approve of CEO

49% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.5

Culture & values

3.2

Work/Life balance

2.9

Senior management

2.8

Career opportunities

2.6

Compensation and benefits

Technical Support Representative employees have rated Computer Generated Solutions with 2.9 out of 5 stars, based on 81 company reviews on Glassdoor. This indicates that most Technical Support Representative professionals have an average working experience there. Computer Generated Solutions is rated 25% below average by Technical Support Representative professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Reviews by job title

81 reviews

3.0

Feb 25, 2021

Good for entry level

Technical support representative

Recommend

CEO approval

Business Outlook

Pros

You can learn new skills, Good environment and young teams Good for entry-level jobs

Cons

Too much workload Team leads get really chaotic and upset sometimes Pretty hard to grow within the company

1.0

Jan 14, 2021

Unacceptable work treatment and expect to be micromanaged and belittled.

Technical support representative

Recommend

CEO approval

Business Outlook

Pros

The job is entry level work.

Cons

Pay is very low for the amount of work you do. They lowered the pay after I signed the contract and claimed they couldn't find where I signed. They micromanage you and upper management is divided on how you approach customers.

3.0

Oct 5, 2020

Cgs as whole

Technical support representative

Recommend

CEO approval

Business Outlook

Pros

It's remote! The company is great, The customers are great.

Cons

I have nothing bad to say.

Viewing 16 - 18 of 81 Reviews

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Computer Generated Solutions reviews FAQs

Computer Generated Solutions reviews Computer Generated Solutions Technical Support Representative reviews

Computer Generated Solutions

Computer Generated Solutions Technical Support Representative reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good for entry level

Unacceptable work treatment and expect to be micromanaged and belittled.

Cgs as whole

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