Is Computer Generated Solutions a good company to work for as a Technical Support Representative?

Technical Support Representative professionals working at Computer Generated Solutions have rated their employer with 2.9 out of 5 stars in 81 Glassdoor reviews. This is a higher than average score with the overall rating of Computer Generated Solutions employees being 2.8 out of 5 stars. Search open Technical Support Representative Jobs at Computer Generated Solutions now and start preparing for your job interview by browsing frequently asked Technical Support Representative interview questions at Computer Generated Solutions .

Does Computer Generated Solutions pay Technical Support Representative employees well?

Technical Support Representative professionals rate their compensation and benefits at Computer Generated Solutions with 2.6 out of 5 stars based on 81 anonymously submitted employee reviews. This is 8% better than the company average rating for salary and benefits. Find out more about Technical Support Representative salaries at Computer Generated Solutions.

What are the top reviewed jobs at Computer Generated Solutions?

Customer Service Representative (131) , Technical Support Representative (83) , Technical Support Engineer (50) , Technical Support (38) , Customer Service Agent (36) , Team Leader (27) , Call Center Agent (24) , Tech Support Representative (22) , Tech Support (20) , Project Manager (19) , Call Center Representative (17) , Customer Support (17) , Technical Support Specialist (17) , Customer Service (15) , Customer Support Representative (15)

What are the pros of working at Computer Generated Solutions according to real employee reviews?

"People there are nice and very friendly" ((in 73 reviews)); "care and great colleagues." ((in 43 reviews)); "Remote work from home and somewhat flexible schedule" ((in 39 reviews)); "Current project team is great." ((in 36 reviews)); "nice work environment" ((in 16 reviews))

What are the cons of working at Computer Generated Solutions according to real employee reviews?

"Bad management and working load." ((in 123 reviews)); "Also they pay is low for the amount of customer abuse and complaints we deal with." ((in 109 reviews)); "Low salary compared to competition Horrible promotion system "Family" culture (need I say more here?)" ((in 86 reviews)); "No benefits whatsoever." ((in 48 reviews)); "No trainings offered to support your growth in the company." ((in 39 reviews))

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Computer Generated Solutions

Computer Generated Solutions Technical Support Representative reviews

2.9

54% would recommend to a friend

(81 total reviews)

Phil Friedman

78% approve of CEO

49% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.5

Culture & values

3.2

Work/Life balance

2.9

Senior management

2.8

Career opportunities

2.6

Compensation and benefits

Technical Support Representative employees have rated Computer Generated Solutions with 2.9 out of 5 stars, based on 81 company reviews on Glassdoor. This indicates that most Technical Support Representative professionals have an average working experience there. Computer Generated Solutions is rated 25% below average by Technical Support Representative professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

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Reviews by job title

81 reviews

1.0

Sep 23, 2021

No living wage for the work

Technical support representative

Recommend

CEO approval

Business Outlook

Pros

easy foot in the door IT job

Cons

-You make no money and have to work 2 jobs to pay your basic bills -Benefits are crap -get points up if you call in sick or have to leave early for being sick -micromanaged to death

2.0

Mar 20, 2021

Bad company

Technical support representative

Recommend

CEO approval

Business Outlook

Pros

Earn great experience from your job duties

Cons

Horrible management. Horrible pay. No benefits

1.0

Mar 5, 2021

Please don't work here unless you absolutely need too

Technical support representative

Recommend

CEO approval

Business Outlook

Pros

It's just a place to work. Gift Card Bonuses were awarded for making a 100% on a recorded call

Cons

No raises Management don't give a crap about anything but themselves Hard moving up in the company unless you are in that favorite crowd Everybody is stack on top of each other in the office Bad turn over rates

Viewing 13 - 15 of 81 Reviews

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Computer Generated Solutions reviews FAQs

Computer Generated Solutions reviews Computer Generated Solutions Technical Support Representative reviews

Computer Generated Solutions

Computer Generated Solutions Technical Support Representative reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

No living wage for the work

Bad company

Please don't work here unless you absolutely need too

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