Computer Generated Solutions reviews about "colleague"

Salary, work schedule, work-life balance, difficult to get a promotion or advance your career

No real chance of promotion, you will get stuck in the same position for a while

Notice period 90 days 3 months is very high. No work from home. Should go daily to office Wfh only for few people those who blackmailed to leave the office. Some other companies blocked this company Less pay Old technologies they use Micro management No other benefits to employee

Feedback is biased and based on the customers experience witch is subjective and unpredictable.

The pay is much lower than other call centers. You get absolutely no upper management support. Supervisors will not take calls and will only ask that you de-escalate the issue. The only support you get is through messaging on Microsoft Teams and getting help from other colleagues in the same position as you. The benefits plan for families is bad. Training is the bare minimum and not enough time in a training period while being on phone for the first couple of weeks. The software system used to do most of your work is horrendous and clearly not made for the purpose they use it for. For a company that is working for a computer-making company, they give out very mediocre equipment.

Low wages, with no raise after 2 years

Not enough time between calls, the work was overwhelming.

- Senior management not willing to invest as it should - Salaries for middle management/upper management below the market - Growth opportunities after a specific level

customer oriented training, bad salaries for a lot of work