Computer Generated Solutions reviews about "pay"

- Pay is not competitive at all for the skills required and all the work and cross-training they expect you to do. However, they do award $20-$50 Amazon gift cards to people who choose to work overtime.. - No holidays off unless you request and even then there's a big chance they won't approve it. Good luck finding an available team lead on these days. They generally are not available during the holidays or they will put one on the schedule who ends up swamped having to cover multiple teams. - Lack of support for cases that require immediate escalation - Lack of internal documentation for new team members - Lack of proper training causing a lot of misinformation and call backs from irate customers - Extremely disorganized management. They pull people from any and every team to take calls and still expect you to complete your work - Very few staff meetings - Lack of transparency between upper and lower levels. MAJOR system-wide changes were implemented that required training but no training was facilitated until the new system was already put in place. If you didn't receive training and were still using the old system, you were at risk for being written up.

Upper management has a pretty old-school way of thinking. Most of the managers aren't really into technology. Instead of learning about it, they mainly talk about meeting project deadlines. Honestly, they struggle to understand the technical stuff, which makes it seem like we lack good technical leaders and have too many middle managers who don't contribute much. These middle managers act like they get it and give feedback here and there, but if you pay attention, you'll notice they're not really on the same page. Plus, they're always pushing for the latest tech in our CGS projects without really knowing how it works. At CGS Canada, they treat employees like machines. They constantly give us crazy project deadlines and push us to finish on time. This means a ton of overtime, including weekends and holidays, but they don't pay us for it. Meanwhile, the higher-ups enjoy their weekends, holidays, and vacation days without a care. They even refuse to pay for sick days, even though our contracts say they should. So, if you're sick, you have to use your vacation days to get paid for it. It's pretty clear that this company doesn't really care about its employees. To make things worse, management doesn't consider the time it takes to polish projects and go through the quality assurance process as part of the project's scope. They're always changing their minds about which projects are most important, so it's impossible to focus on just one project. You end up juggling three different projects at once, and management expects all of them to be completed on time. It's surprising how CGS Canada keeps bringing in more clients without considering how many people are actually working here. They boast about being a high-volume global company, but it doesn't seem like they care much about the people who make it all happen.

Low pay, lack of benefits

I don't have any cons

- lack of communication with leads and agents. -not good pay

Low pay, holiday work, no human resources contact, at least on remote positions, no sick days, no ethics culture and values. To them, you are just a number, and they treat you as one.

Glass ceiling after a certain time spent. Low sallary compared to industry standard