Concentrix Inbound Customer Service reviews

2.6

37% would recommend to a friend

(27 total reviews)
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Chris Caldwell

27% approve of CEO

20% positive business outlook

Inbound Customer Service employees have rated Concentrix with 2.6 out of 5 stars, based on 27 company reviews on Glassdoor. This indicates that most Inbound Customer Service professionals have an average working experience there. Concentrix is rated 32% below average by Inbound Customer Service professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

27 reviews
5.0
Aug 7, 2019
Recommend
CEO approval
Business Outlook

Pros

I have been with the company for a year. So far I love it. If it were not for the Team Leads who encouraged me I probably would not be where I am now. I was in a tough spot but I am climbing my way out by leaps and bounds. When they promote they choose the most qualified for the position. They are more than fair with development opportunities. Right now they are offering OT and most jobs I would have turned the offer down but for Concentrix I was ready to do it all. From leadership to my teammates its one big family!!

Cons

I can't really think of any.

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Concentrix Response
6y
Hello, and thank you for stopping by to leave this feedback! It's great to hear your thoughts on your career path here. We love watching our people grow as we grow. At Concentrix, we are always looking for ways to improve our people and help them grow professionally, so your review really helps us out! Good luck throughout the rest of your career journey.
3.0
Oct 21, 2017
Recommend
CEO approval
Business Outlook

Pros

Shifts don't change too often. Most team leadership is competent and approachable. Open work environment encourages camaraderie. Good pay for an entry-level job.

Cons

Site has poor cleanliness standards. Employees may be forced into different departments they are not suited for. Forced work extensions for months at a time up to an hour and a half.

Viewing 25 - 27 of 27 Reviews

Glassdoor has 57,617 Concentrix reviews submitted anonymously by Concentrix employees. Read employee reviews and ratings on Glassdoor to decide if Concentrix is right for you.