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      Concentrix

      Engaged Employer

      Concentrix reviews

      3.9

      76% would recommend to a friend

      (44,813 total reviews)
      avatar

      Chris Caldwell

      86% approve of CEO

      71% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      3.9

      Culture & values

      3.8

      Career opportunities

      3.7

      Work/Life balance

      3.7

      Senior management

      3.6

      Compensation and benefits

      Concentrix has an employee rating of 3.9 out of 5 stars, based on 44,813 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Concentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      45K reviews
      2.0
      Feb 6, 2017

      Educate yourself before applying

      Senior care advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Friendly family like staff, TL's offer great support, and team leaders are extremely open with policy changes. Helpful tools (when they work).

      Cons

      HR is a joke. No time for real family. After almost two years reached max pay. Shift accommodation minimum being that it's a bid system, and subject to change bye weekly. Extreme amounts of mandatory overtime thus further decreasing family time. With main focus being the bottom line not the employees.

      3.0
      Feb 6, 2017

      Medical Claims Processor

      Claims processor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great Coworkers, Paid Holidays, Nice starting wage

      Cons

      Cannot have pens or paper in training or on production floor, No phones allowed, Points given if you are out for any reason. Not family oriented and Payroll is a hot mess.

      2.0
      Feb 5, 2017

      Pure-play BPO; limited technical and innovation upside

      Vice president
      Recommend
      CEO approval
      Business Outlook

      Pros

      CNX is a great company for entry level positions and to start your career. It's an ideal place to learn team work, client servicing, and develop your basic business experience and/or skill skill set. C-level leadership is very solid. They are focused and disciplined about profitable growth, communicate the vision/strategy consistently and effectively, and expect top level performance from every associate. Global growth company with a lot of personal growth options for early career associates.

      Cons

      Company's Business Processing Outsource DNA makes them deeply rooted in labor services. As a result, they are reactive (vs proactive), and slow to innovate. Clients view CNX as a body shop, providing basic/commodity functional services. As a result, retention of skilled talent is a challenge for CNX. As a BPO, CNX lacks strong client delivery, product development, and technical talent. For specialized programs outside Call Center or traditional business services, CNX has to subcontract to other service providers. If you're looking to add or deepen these skills, you should look elsewhere. CNX's senior/middle management is very weak. People/skill development is not a priority. As a BPO, compensation levels are on the low side.

      Viewing 43990 - 43992 of 44,813 Reviews
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      ReviewsConcentrix reviews

      Glassdoor has 57,612 Concentrix reviews submitted anonymously by Concentrix employees. Read employee reviews and ratings on Glassdoor to decide if Concentrix is right for you.