Concentrix reviews

3.9

76% would recommend to a friend

(44,813 total reviews)
avatar

Chris Caldwell

86% approve of CEO

71% positive business outlook

Concentrix has an employee rating of 3.9 out of 5 stars, based on 44,813 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Concentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

45K reviews
2.0
Jan 24, 2017

Low Pay - High Work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Full-Time Benefits after 1 year (dental) Benefits after 6 months (scripts and vision)

Cons

Low Pay High Stress Lots of Hours

4.0
Jan 22, 2017
Recommend
CEO approval
Business Outlook

Pros

-pay is a bit above minimum wage -able to work from home -phone status goes into acw by default after call allowing you to finish notes if a customer hangs up abruptly or to call someone back if disconnected. -they supply the computer, keyboard and mouse for the position -I love that customer service takes priority over aht as most places don't think that way -set career path that allows for more training for other positions and can increase in pay once you advance -pay for performance is based on customer satisfaction and you can earn up to $200 per month in bonus if qualified

Cons

-no benefits until employed for two years -their tech policy only allows for 2 hours max time and sometimes it takes an hour just to reach their telephone support. - the support structure could be better set up to more efficiently help agents with calls.

Viewing 44002 - 44004 of 44,813 Reviews

Glassdoor has 57,612 Concentrix reviews submitted anonymously by Concentrix employees. Read employee reviews and ratings on Glassdoor to decide if Concentrix is right for you.